ARCHIVED: Using Outlook 2003 and later, how can I control junk email?
Junk E-Mail
folder in your account, and are then
deleted automatically.
Note: To use the client-side Junk E-mail Filter (in addition to the UITS spam filter) with a Microsoft Exchange Server account, you must enable Cached Exchange Mode.
Outlook 2003 and later offer a variety of features that let you control unwanted email, or spam. For more, see Microsoft Office Online.
On this page:
- Configuring the Junk E-mail Filter
- Reviewing and emptying the Junk E-mail folder
- Safe Senders, Safe Recipients, and Blocked Senders lists
Configuring the Junk E-mail Filter
In Outlook 2003 and later, the Junk E-Mail Filter is on by default. To change its settings:
- From the menu, select .
- In the
Options
dialog box, in the "E-mail" section, click . - Choose the level of junk email protection you want and click
Junk E-mail
folder. To do so, check the box next to . .
You can also choose to delete messages instead of moving them to the
Reviewing and emptying the Junk
E-mail
folder
Reviewing messages
- From the menu, select .
- In the Folder List, click the folder.
- In the
Junk E-mail
folder, right-click any message you don't want marked as junk. - From the resulting contextual menu, select , and then click . Messages you mark in this way are moved to your Inbox or the folder you were previously in. When you mark individual messages in this manner, you will also be prompted to add the sender to your Safe Senders or Safe Recipients list.
Emptying the folder
In the Folder List, right-click the
folder, and from the resulting contextual menu, click .Safe Senders, Safe Recipients, and Blocked Senders lists
Note: If you are using a Microsoft Exchange Server email account, names and addresses in the Global Address List are automatically considered safe.
- From the menu, select , and click .
- Click the , , or tab, and click .
- In the
Add address or domain
dialog box, enter the name or address you want to add. Click . - Repeat steps 2 and 3 for each address you want to add.
You can also add your Contacts to your Safe Senders list. To do so, from the
tab, check the box next to .You can quickly add an address to any of these lists by right-clicking a message from the address you want to add. In the resulting contextual menu, select
, and then click the appropriate selection:
This is document amzk in the Knowledge Base.
Last modified on 2021-09-07 17:15:46.