If you can send but not receive messages from your IU mail account

If you can send email in Gmail at IU or Imail, but cannot receive email sent to you, one of the following may be the cause:

Email forwarding

You may have chosen to have your email delivered to an external address, such as a yahoo.com or hotmail.com address. To find out if your email is being forwarded, and to what address, see How to tell if your mail is forwarded. To change your email forwarding, see Change your primary email address and set delivery for your email addresses.

Email delivery to a Microsoft Exchange account

If you have an Exchange account, email sent to you by another Exchange user will usually be delivered directly to your Exchange account. (The exception is when the sender specifies the fully qualified domain name for another account.)

You can access your Exchange account using Outlook Web App (OWA) at:

  https://mail.iu.edu/

If you can log in at this URL, you have an Exchange account, and you may have unread email messages there.

You can also forward your Exchange email to the account you use most often. To set your preferred email address at IU, see Change your primary email address and set delivery for your email addresses.

This is document amzy in the Knowledge Base.
Last modified on 2018-07-18 15:48:20.

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