ARCHIVED: About ProctorU

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ProctorU is an online proctoring service currently being piloted at Indiana University. This service mitigates many of the issues surrounding the administration of tests to online students at a distance. ProctorU helps to deter cheating, provides robust authentication, gives students live support while taking online tests, and returns a report of any flagged behavior to the instructor. During the ProctorU pilot period, IU will pay all fees for online tests.

Signing up for the pilot

To join the ProctorU pilot, go to Next.IU, click Pilots, and then, under "ProctorU", click Sign up for the pilot. Fill in the fields with your information, and select ProctorU (proctoring tools) from the "Sign up for a pilot" drop-down menu. Someone from the Next team will contact you with more details.

Using ProctorU in Canvas


The Next team will add ProctorU to your course site in Canvas, where it will appear in the course navigation. You can create exams in the Quizzes tool in Canvas or in a third-party platform (e.g., Pearson MyLab or McGraw-Hill Connect).

Although you don't need to create all of your exam questions prior to saving the exam and setting it up in ProctorU, you will need to create the basic settings (e.g., time window, password) in Quizzes. To do so:

  1. Set up your exam, including the time window during which it will be available to your students.
  2. Password protect the exam by selecting the Require an access code checkbox in quiz settings. Do not tell students the password. You'll need this password when you set up the exam in the ProctorU dashboard. When a student takes the exam, the proctor will enter the password for the student to allow the student to access the exam.

To add your exam to the ProctorU dashboard:

  1. In the course navigation, click ProctorU.
  2. At the upper right, click Add New, and then choose Exam.
  3. Fill in the fields as required. For "Exam password", enter the same password you entered when you created the exam in Canvas.
  4. In the "Permitted Resources" section, either check No resources allowed, or check the boxes of items and resources that students can use during the exam.
  5. Include special instructions and/or accommodations as needed.
  6. Click Submit for review.
To help your students have a smoother, less stressful experience during their exams, UITS recommends that you have them complete a practice test worth a few points. This will give students the experience of scheduling a test, making sure all of their equipment is working, and going through the authentication process with a proctor.


When your instructor has set up a test or quiz to be proctored by ProctorU, do the following:

  1. In the Canvas course navigation, click ProctorU.
  2. If you haven't already done so, set up your account. As part of this process, you'll need to use your webcam to take a picture of yourself.
  3. On the dashboard, click Test Your Equipment to make sure your equipment is working properly.
  4. To schedule your testing session, select your test from the drop-down list, and then use the calendar to schedule your session.
    It is best to schedule your exam at least 72 hours in advance.
  5. For the best experience, use Google Chrome, use a wired connection, be sure you have tested your system, and find a quiet, private location in which to take your test.
  6. Make sure you understand the rules for your testing session (e.g., does your instructor allow the use of a calculator or scratch paper?).

For assistance during setup and equipment testing, click Need Support? Chat now!, found at the bottom of every ProctorU page.

During each exam, you'll be connected with a live proctor who can assist you if you have questions.

This is document anrs in the Knowledge Base.
Last modified on 2018-01-24 12:50:20.

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