ARCHIVED: At IU, how do I install ArcGIS Desktop 9.3 for use with a local license?

This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.

To use ArcGIS at Indiana University, you must first purchase a license from UITS; see ArcGIS availability at IU If you are not able or do not wish to use the ESRI central license service hosted by UITS, you will need to run a local license service on your computer. You can use a keyless license manager (one license is locked to one computer) or a sentinel key (one license can be moved to many computers). The sentinel key option requires an additional purchase of an ESRI sentinel key.

On this page:

Remove previous version

  1. Uninstall all earlier versions of ArcGIS software, including Desktop, ArcInfo Workstation, Tutorial Data, and any ArcGIS extensions (e.g., Image Analysis) before installing the current version. UITS recommends that you use Esri's Uninstall Utility (provided by Esri) to help you locate and remove previously loaded ArcGIS products in preparation for installing a new version of ArcGIS.
  2. After uninstalling earlier versions of ArcGIS software, UITS recommends defragmenting your computer's hard drive before you install the current ArcGIS software.

Install ArcGIS Desktop

  1. Download ArcGIS Desktop 9.3 from IUware. You receive permission to access this software upon purchase of an ESRI license through UITS.

    Note: In Windows 7 and Vista, you will need administrator rights to install this software. You might also need to disable the User Account Control (UAC) function. To view and change your user accounts, from the Start menu, select Control Panel, and then open User Accounts.

  2. Download the file to your computer, and then extract the software files to the default location on your hard drive (C:\IUware Online\ArcGIS Desktop 9.3); see ARCHIVED: In Windows, how do I compress or decompress files?
  3. When the ArcGIS 9 Startup window appears, click Install ArcGIS Desktop.
  4. At the Welcome screen, click Next to continue. Accept the license agreement, and then click Next.
  5. Select Define the License Manager later, and then click Next.
  6. Choose the product level for your license type, and then click Next. For example, if you purchased ArcGIS ArcView, select ArcView.

    If you are unsure of your license type, you can change the product level after installation. The same files are installed for ArcView, ArcEditor, and ArcInfo.

  7. Choose Complete, and then click Next.
  8. Select the default location (C:\Program Files\ArcGIS\) on your hard drive, and then click Next.
  9. You may be asked to install Python 2.5.1 if it is not already on your computer. Install the software to the default location (C:\Python25\) on your hard drive, and then click Next.
  10. In the Ready to Install Application window, click Next again. The installation may take up to 15 minutes.
  11. When the installation is complete, click Finish. You may see a Visual Basic for Applications (R) Core window appear. Do not close this window; it will close automatically.

Install ArcGIS Desktop 9.3.1 Update

  1. Download ArcGIS Desktop 9.3.1 Update from IUware. You receive permission to access this software upon purchase of an ESRI license through UITS.

    Note: In Windows 7 and Vista, you will need administrator rights to install this software. You might also need to disable the User Account Control (UAC) function. To do so, from the Start menu, open Control Panel, and then click User Accounts.

  2. Extract the downloaded software files to the default location on your hard drive (C:\IUware Online\ArcGIS Desktop 9.3.1 update); see ARCHIVED: In Windows, how do I compress or decompress files?
  3. When the ArcGIS 9 Startup window appears, click Install ArcGIS Desktop.
  4. On the Welcome screen, click Next to continue. Accept the license agreement, and then click Next again.
  5. After the update has successfully installed, click Finish to exit the installation.

Install Keyless License Manager

Note: In Windows 7 and Vista, you will need administrator rights to install this software.

  1. Uninstall any previous version of ArcGIS License Manager, as well as any Sentinel System Driver/Sentinel Protection Installer software; see the Remove previous version section above.
  2. To obtain your computer's MAC address, which is necessary for a license request, first open a ARCHIVED: command prompt window. Enter getmac and note the physical address.
  3. If you purchased an ESRI license from UITS, send your MAC address and hostname to the UITS GIS Support Specialists, with ArcGIS 9.3 license request in the subject line. Use your Indiana University email address, as requests from outside the organization will be denied.
  4. Once you receive the license file, save it to your computer.
  5. In the C:\IUware Online\ArcGIS Desktop 9.3\License folder, double-click the license manager setup file (LMSetupKeyless.EXE). If you do not have this setup file, download the ArcGIS 9.x License Manager Update from ESRI Support.

    Note: If you are running the 64-bit version of Windows Vista, right-click the LMSetupKeyless.exe file and select Run as Administrator. The ArcGIS Keyless License manager has a known ESRI issue with the security features for Vista's User Access Controls on a 64-bit system that prevents normal installation.

  6. The ArcGIS 9 License Manager Setup window will appear. Choose I received the license file by email and have saved it to disk.
  7. Browse to the license file, select it, and then click Open.
  8. Click Next, and then Next again, and then click Install.
  9. Click Yes when prompted to restart your computer, and then click Finish.
  10. After the restart, from the Start menu, open ArcGIS Desktop Administrator.
  11. In the License Manager folder, change the "Not_Set" variable to your computer's hostname; see ARCHIVED: In Windows, how do I find my computer's hostname? If you see the message "The computer you chose is not a valid license server...", you may need to manually start the license service; see Restart your local license manager service.
  12. Click OK to close the ArcGIS Desktop Administrator.
  13. Open ArcGIS ArcMap to confirm a successful installation.

Install License Manager for sentinel key

Note: The sentinel key is a piece of USB hardware. If you do not have a sentinel key, see the Install Keyless License Manager section.

  1. The license manager for ArcGIS 9.2 and earlier versions will not work with ArcGIS 9.3 due to updates on the license component for this application. Uninstall any previous version of ArcGIS License Manager before installing the ArcGIS 9.3 License Manager; see the Remove previous version section above.
  2. Uninstall any Sentinel System Driver/Sentinel Protection Installer software.
  3. Plug in the USB ESRI sentinel key. Let Windows find the appropriate drivers for the key.
  4. In the C:\IUware Online\ArcGIS Desktop 9.3\License folder, double-click the license manager setup file (LMSetup.exe). If you do not have this setup file, download the ArcGIS 9.x License Manager Update from the ESRI Support web site.
  5. Select I received the license file by email and have saved it to disk. Browse to the license file (provided by UITS), select it, and then click Open. Click Next to continue.
  6. You will see a summary of the license file. Confirm that the expiration date has not passed, and then click Next.
  7. Click Install.
  8. When installation is complete, you will be asked to restart your computer. After saving your work in any open applications, select Yes, and then click Finish. Make sure that you leave the ESRI sentinel key plugged in while your computer restarts.
  9. After the restart, from the Start menu, open ArcGIS Desktop Administrator.
  10. In the License Manager folder, change the "Not_Set" variable to your computer's hostname; see ARCHIVED: In Windows, how do I find my computer's hostname? If you see the message, "The computer you chose is not a valid license server...", you may need to manually start the license service; see Restart your local license manager service.
  11. Click OK to close the ArcGIS Desktop Administrator.
  12. Open ArcGIS ArcMap to confirm a successful installation.

Check for software updates

After installing ArcGIS Desktop, download and install the latest service patch from the ESRI Support Center. ArcGIS will not function optimally without the latest service patch.

ERDAS IMAGINE compatibility

Installing the ArcGIS license manager may disrupt the ERDAS IMAGINE license manager if you run both ArcGIS and ERDAS IMAGINE. If you have problems with ERDAS IMAGINE, reinstall the ERDAS IMAGINE license manager. For best results, UITS recommends that you install ArcGIS first and then ERDAS IMAGINE.

This is document anxn in the Knowledge Base.
Last modified on 2023-05-09 14:45:23.