From my off-campus computer, why won't Microsoft Outlook connect to my IU Exchange account?

If you are having problems using Microsoft Outlook to connect to your Indiana University Exchange account from an off-campus location, try testing your account using the Outlook Web App (OWA). The OWA allows you to access your Exchange account via a web browser on any computer connected to the Internet, whether you're on or off campus.

If you can't access your IU Exchange mailbox using the OWA, the problem is most likely with Exchange, IU's network, or something else beyond your control. If you successfully access your IU Exchange mailbox using the OWA, the problem is most likely on your computer. In either case, you can contact your campus Support Center for help.

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Last modified on 2016-02-09 00:00:00.

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