ARCHIVED: Read Umail on an email client or mobile device

This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.

Important:

Umail is only for former students who do not have an active status (for example, faculty, staff) and who separated from IU prior to March 11, 2018; see ARCHIVED: About the Umail upgrade. Current students use ARCHIVED: Gmail at IU. If you're unsure about what type of account you have, contact your campus Support Center.

Important:

Umail was retired on November 19, 2019. You can no longer access your Umail account and its associated services (such as email or Sites).

To configure your email client or mobile device for Umail, follow the appropriate instructions:

On this page:

Umail settings
Email client
Mobile device

Umail settings

Umail supports connections from email clients using the IMAP protocol. You will need to use your ARCHIVED: Umail vendor password (not your IU passphrase) when connecting via an email client.

When adding Umail to your email client or mobile device, you may be prompted for some or all of the following:

Provider: If prompted for an email provider, choose Gmail or Google.
Username: Use username@umail.iu.edu (replace username with your Umail username).
Password: Use your ARCHIVED: Umail vendor password (not your IU passphrase).
IMAP server (or Incoming Mail Server): Use imap.gmail.com. Specify SSL (Secure Sockets Layer) for incoming (IMAP) connections; use port 993.
SMTP server (or Outgoing Mail Server): Use smtp.gmail.com. Specify TLS (Transport Layer Security) encryption for outgoing (SMTP) connections; use port 587. If the mail client does not have TLS as an option, instead specify SSL and use port 465 for outgoing mail.
Use the same username and password to authenticate with the SMTP server. Do not select Secure Password Authentication.

Email client

To configure your email client for Umail using IMAP:

To ensure that IMAP is enabled on your account, follow the instructions in Read Gmail messages on other email clients using IMAP.
Note:
When logging in via the Gmail website rather than the IU portal, you will need to use the vendor (Umail) credentials:
- Username: Use username@umail.iu.edu (replace username with your Umail username).
- Password: Use your ARCHIVED: Umail vendor password (not your IU passphrase).
Follow the appropriate setup instructions for your email client:

Note:

Ensure that your Umail account is set to allow less secure apps; for instructions, see Allowing less secure apps to access your account]. Since Google lists Outlook as unsecure, this setting needs to be turned on to successfully connect.

Mobile device

For help adding Umail to your mobile device, refer to the appropriate instructions:

Set up an email account on your iPhone, iPad, or iPod touch
Set up email in the Android Gmail app

Note:

The steps for setting up a Umail (Gmail) account in an Android device's email client may vary depending on the manufacturer and carrier of your phone or tablet. For detailed setup instructions tailored to your brand of mobile device, see the support documentation provided by your device's manufacturer or carrier.