At IU, how do I read my Umail on an email client or mobile device?

Note:

Umail supports connections from email clients using the IMAP protocol. You will need to use your Umail vendor password (not your IU passphrase) when connecting via an email client.

When adding Umail to your email client or mobile device, you may be prompted for some or all of the following:

  • Provider: If prompted for an email provider, choose Gmail or Google.
  • Username: Use username@umail.iu.edu (replace username with your Umail username).
  • Password: Use your Umail vendor password (not your IU passphrase).
  • IMAP server (or Incoming Mail Server): Use imap.gmail.com. Specify SSL (Secure Sockets Layer) for incoming (IMAP) connections; use port 993.
  • SMTP server (or Outgoing Mail Server): Use smtp.gmail.com. Specify TLS (Transport Layer Security) encryption for outgoing (SMTP) connections; use port 587. If the mail client does not have TLS as an option, instead specify SSL and use port 465 for outgoing mail.
  • Use the same username and password to authenticate with the SMTP server. Do not select Secure Password Authentication.

To configure your email client or mobile device for Umail, follow the appropriate instructions:

On this page:


Email client

To configure your email client for Umail using IMAP:

  1. To ensure that IMAP is enabled on your account, follow the instructions in Read Gmail messages on other email clients using IMAP.
    Note:
    When logging in via the Gmail website rather than the IU portal, you will need to use the vendor (Umail) credentials:
  2. Follow the appropriate setup instructions for your email client:
Note:
Ensure that your Umail account is set to allow less secure apps; for instructions, see Allowing less secure apps to access your account]. Since Google lists Outlook as unsecure, this setting needs to be turned on to successfully connect.

Mobile device

For help adding Umail to your mobile device, refer to the appropriate instructions:

This is document aoxl in the Knowledge Base.
Last modified on 2017-10-09 15:46:00.

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