ARCHIVED: Configure an email client or mobile device for Gmail at IU
This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.
Important:
As of May 17, 2022, Exchange Online is the official university email for all IU students. For more, see ARCHIVED: About the student email move from Gmail at IU to Exchange.
On this page:
Overview
Important:
Many students are employed in some capacity by Indiana University and use email in their employment, either to communicate with their co-workers and supervisors, or to carry out their job responsibilities. For more about using email to conduct university business, see ARCHIVED: About student email accounts and IU employment.
Important:
Faculty, staff, residents, and students in HIPAA Affected Areas whose roles may require sharing protected health information (PHI) via email (such as the Schools of Medicine, Dentistry, and Optometry) are not permitted to set up mail forwarding to outside accounts, as this could result in the violation of federal and state laws. For more, see HIPAA Privacy and Security Compliance.
To configure your email client for Gmail at IU, follow the appropriate instructions below.
iOS
- From the Home screen:
- iOS 13: Choose .
- iOS 11: Choose .
- iOS 10: Choose Note:Older versions of iOS may have aitem instead of , and may not have a separate .
.
- Enter your IU email address in the format
username@iu.edu
; do not use a campus email address such asusername@indiana.edu
orusername@iupui.edu
. Tap . - Enter your IU username and passphrase, and tap .
- Select the items you'd like to sync with your device, and tap .
Android Gmail app
- In your device's settings, choose , then , and then .
- If prompted, enter your phone's PIN, password, or unlock pattern.
- Enter your IU email address in the format
username@iu.edu
; do not use a campus email address such asusername@indiana.edu
orusername@iupui.edu
. Tap . - Choose to agree to Google's Terms of Service and Privacy Policy.
- Enter your IU username and passphrase, and tap .
If prompted, choose whether you'd like your device data automatically backed up, and tap
. - Enter your billing information if desired; alternatively, tap , and then tap .
macOS Mail
Note:
Outlook for Mac is not currently supported. For security reasons, IMAP access to Gmail at IU is not enabled, and G Suite Sync for Microsoft Outlook is only available for Windows.
- Open . It's normally in the Dock, but is also available from the Apple menu.
- Click or , then , and then .
- Enter your IU email address in the format
username@iu.edu
; do not use a campus email address such asusername@indiana.edu
orusername@iupui.edu
. Click . - Enter your IU username and passphrase, and click .
- Select the items you'd like to sync with your device, and click .
Thunderbird
- From the menu icon, select , and then .
- Click the drop-down menu, and select .
- Enter your name, your IU email address in the format
username@xmail.iu.edu
, and your IU passphrase. Click .Thunderbird will find and apply Gmail's configuration settings; this may take up to a minute.
- When that process is finished, click .
-
If prompted, log in with your IU username and passphrase.
Click , and then .
Outlook (Windows)
Note:
You cannot add Google at IU Gmail to Outlook for Mac. Instead, use macOS Mail or access it via a web browser.
To add Google at IU Gmail to Outlook:
- Close Microsoft Outlook, if it's open.
- Download G Suite Sync for Microsoft Outlook.
- Run the downloaded
googleappssyncsetup.exe
file. When prompted, provide the administrative credentials for your computer. If you are using a departmental workstation, contact your IT Pro. - When prompted to sign in with your Google account, enter your IU email address in the format
username@iu.edu
; do not use a campus email address such asusername@indiana.edu
orusername@iupui.edu
. Click . - When asked to choose an account, select your account.
- If prompted, enter your IU username and passphrase, and click .
- You'll be presented with a list of permissions requested by the Sync app. Click .
- In the "Set Up Google Apps Sync for Microsoft Outlook" window, uncheck :
- Click . Regardless of your selection in the previous step, the tool will create a new Outlook profile for you, and will merge anything from the selected profile into the specified account.
- Click .
- When asked to select a profile, choose to view your IU Gmail.
This is document apqh in the Knowledge Base.
Last modified on 2022-05-22 20:56:25.