Policy for IP phones on the IU network

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For students in campus housing

At Indiana University, UITS provides an analog phone line to most residence hall rooms and on-campus apartments. However, students must supply their own phones.

Note:
If your campus housing residence currently does not have an active telephone line, you must contact your center desk to have the line activated (without fee). For more, see Campus housing telephone service at IUB and IUPUI.

Students may also bring their own VoIP phones or endpoints, as long as these devices do not adversely affect the IU network. Endpoints that can act as a DHCP server or broadband router may not be used, and students will be responsible for properly configuring any endpoints they bring to campus. If the endpoint disrupts network traffic, UITS will block the device from accessing the network. If you need assistance properly configuring your phone, contact the Support Center.

Important:
IP phones that are not FCC-compliant are not allowed on the IU network. This primarily affects devices brought to campus from outside the country.

Students can also use Microsoft Teams at IU to make computer-based calls to other Microsoft Teams users, but only people who have an assigned IU office telephone number and have been moved to Teams Calls can use Microsoft Teams to dial by phone number. See About Microsoft Teams at IU.

For faculty and staff

Microsoft Teams Calls is the communications platform for the university. IU faculty and staff can obtain Microsoft Teams-compatible devices (USB devices or IP phones) by going through their department's telecommunications coordinator or their IT Pro.

While a wide variety of USB devices can be used with Teams Calls, faculty and staff should not use any IP phones other than those approved by UITS. For details, see About office telephone equipment at IU.

Note:

If your department plans to take payment card transactions, contact the Office of the Treasurer for guidance.

This is document aqnh in the Knowledge Base.
Last modified on 2023-06-30 10:46:22.