ARCHIVED: For an active XSEDE allocation, how do I add or remove users?

To add users to, or remove them from, an active Extreme Science and Engineering Discovery Environment (XSEDE) allocation, the principal investigator, co-principal investigator, or allocation manager can submit a request via the XSEDE User Portal.

If you're not one of the project's PIs, co-PIs, or allocation managers, and you need someone added or removed, contact one of them to make the request. If you have questions or concerns, contact the XSEDE Helpdesk.

Adding users

To add users to an active XSEDE allocation:

1. Log into the XSEDE User Portal.
2. On the My XSEDE tab, select Add User.

   Note: If you're not one of the project's PIs, co-PIs, or allocation managers, you'll get the error message, "Please contact a PI or allocation manager for your project if you need to request changes be made to the users on a project. If you have any questions or concerns, contact the XSEDE Helpdesk."

3. From the pull-down list, select the allocation to modify, and then click Next.
4. Enter a new user's XSEDE User Portal username, and verify the corresponding user information.

   Note: When adding users, it is important to understand you are verifying the identities of the users, and giving them access to your allocation.

5. Add or remove as many users as you need; they will appear in the box to the right. When you are done, click Submit Users to review your submission.
6. Review the information you provided. If it is correct, click Submit Request. If you need to make changes, at the top of the page, click Click here to return to the form.

If you added new users, they should expect to wait roughly five business days to be activated. When activated, they will automatically see your allocation on the Allocation/Usage tab in the XSEDE User Portal. For help, email help@xsede.org.

Removing users

To remove users from an active XSEDE allocation:

1. Log into the XSEDE User Portal.
2. On the My XSEDE tab, select Allocations/Usage.

   Alternatively, under "Welcome to XUP", click View/manage your allocations.

3. Find the appropriate system allocation, and then, on the right, click the person icon to view a list of all users on the allocation.
4. On the right, click Remove a User, select the users to remove, and then submit the request.