At IU, how do I request a static IP address?

At Indiana University, most computers have dynamic IP addresses assigned by DHCP. UITS recognizes that in some situations DHCP assignment of IP addresses is either highly impractical or impossible. Commonly acknowledged exceptions to DHCP assignment include departmental servers, printers, client systems with static IP assignments (public or private) for hardened security situations, and devices that are unable to run a DHCP client.

Generally, UITS staff or area IT Pros submit static IP requests as follows, depending on location:

Location: Email request to:
IU Bloomington dns-admin@indiana.edu
IUPUI dns-admin@iupui.edu
Any other IU campus dns-admin@iu.edu

Include the following information in your request:

  • A justification for your request (i.e., why you need a static IP address)
  • Fully qualified domain name
  • Device type (printer, server, etc.)
  • Type of address (public or private)
  • Primary contact (IU username)
  • ADS group
  • IT Pro or secondary contact (IU username)
  • Subnet and/or physical location of the device

Your email will generate a ticket for an engineer to review and complete your request.

Critical issues: If your issue is critical, UITS recommends calling the NOC to follow up your email (reference the ticket number generated for immediate escalation).

Note:
Static IP requests for the IU Data Centers can be created through the Campus Network Portal (CNP).

This is document atjq in the Knowledge Base.
Last modified on 2017-06-09 16:46:53.

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