How the spam quarantine service integrates with Microsoft Outlook's Junk E-mail settings

The spam quarantine service analyzes all mail delivered to Indiana University Exchange accounts. Any spam messages you receive are quarantined for five days in a Junk E-Mail folder in your account, and are then deleted automatically.

When using Microsoft Outlook or Outlook Web App (OWA), your Safe Senders, Safe Recipients, and Blocked Senders lists are stored on the Exchange server. When Exchange's anti-malware protection evaluates a message, it looks at your personal lists before determining a delivery location.

Outlook and OWA provide a Junk E-mail (in Outlook 2010 and later, Junk) menu when you right-click a message. This menu allows you to control what senders and domains are either blocked or marked as safe.

In Cached Exchange Mode, Outlook can also perform client-side evaluations of messages that are delivered to your inbox. If you set Outlook's level of filtering to High, the client will be stricter than the Exchange server, and may generate false positives.

Both Outlook and OWA provide a Recover Deleted Items interface, so you can retrieve messages purged from the Junk E-mail folder for up to 180 days after they're deleted. For more, see Recover deleted items from Exchange at IU.

This is document auft in the Knowledge Base.
Last modified on 2019-01-07 11:26:40.

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