ARCHIVED: Why won't my email account accept a subscription confirmation message from XSEDE News?

This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.

When you subscribe to an Extreme Science and Engineering Discovery Environment (XSEDE) mailing list via the XSEDE News page, you may receive the following error message:

The email address you entered - (username@domain.com) - did not accept the Subscription Confirmation Message sent in response to your new subscription. Please try a different email address.

If this happens, check if your email system has added news@xsede.org to its spam blocking list. Some institutional email systems (e.g., at universities or colleges) may filter all messages from news systems. If this is the case for you, try using another email address outside the institutional domain (e.g., a Gmail account).

This document was developed with support from National Science Foundation (NSF) grants 1053575 and 1548562. Any opinions, findings, conclusions, or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the NSF.