Manage your phone numbers in Skype for Business for Windows

Use Microsoft Skype for Business/Lync to access Indiana University's UniCom service.

For most Indiana University faculty and staff, the IU Active Directory will automatically provide the work number that others will see in Skype for Business, and that number will automatically be published. However, you may want to manage your phone numbers using the instructions in this document if any of the following situations apply:

  • Your work phone number is missing in the Active Directory: If for any reason your work number does not automatically appear, you can enter and publish your work number from within Skype for Business, along with any other numbers you want to make available.

    If your work phone number is incorrect in the Active Directory, see Change faculty, staff, group, or affiliate information.

  • You want to give others the option of calling your home or mobile number: You can enter your home, mobile, or other phone numbers and publish them to allow those with the appropriate privacy relationships to see and call these numbers.
  • The work number displayed in the Active Directory is not your direct line: If you list a departmental or other number as your public work number in the university phone directory, you can enter and publish your private office number under "Other Phone" or "Mobile Phone" to allow those with the appropriate privacy relationships to call you at that number using Skype for Business.
Notes:
  • Only people with UniCom Enterprise Voice will be able to see or call numbers besides your public work number. Only your Workgroup and Friends and Family contacts can see your "Mobile Phone" number, and only your Friends and Family contacts can see your "Other Phone" number.
  • It could take up to 24 hours for other users to see changes in your published phone numbers, or for any new entries to be searchable within Skype for Business.

To enter, change, publish, or unpublish your phone numbers in Skype for Business for Windows:

  1. In the upper right-hand corner of Skype for Business, click the Options (gear) icon. Then, on the left, click Phones.
  2. Click the button with the name of the phone number you want to enter (e.g., Mobile Phone...). Enter the number, including the area code, and then click OK.
  3. If you want your contacts to be able to see these numbers, check Include in my contact card. If you do not want your contacts to be able to see a number, make sure the box is unchecked.
  4. Click OK.

To modify or unpublish a number, click the button with the name of the phone number you want to change. Delete or modify the number, and then click OK.

To learn how to perform common tasks in the Skype for Business/Lync client, see the UniCom page. Also, see Microsoft's Skype for Business help pages or the Lync for Mac user guide.

For an introduction to UniCom, including how-to PDFs and videos, see UniCom.

This is document awnu in the Knowledge Base.
Last modified on 2018-03-22 15:29:37.

Contact us

For help or to comment, email the UITS Support Center.