Log into UniCom with Skype for Business in Windows or macOS

Use Microsoft Skype for Business to access Indiana University's UniCom service.

On this page:


Overview

By default, Skype for Business for Windows launches automatically when you log into Windows. If the application can access the account information (either because your computer is a part of IU's ADS domain, or because you've previously entered your credentials and allowed the application to save them), it will automatically connect you to IU UniCom with your primary user account.

Skype for Business for Mac does not have the automatic launch option within the client, but you can set it within the operating system. If you do not have your client configured to start automatically when you log into your computer, you'll need to log in manually.

You may also want to log in manually if you want to log in with another user account, such as a group or departmental account.

For an introduction to UniCom, including how-to PDFs and videos, see UniCom.

Change automatic login behavior

macOS

To set Skype for Business for Mac to log you in automatically:

  1. On the Dock, right-click the Skype for Business icon.
  2. Select Option, and then Open at login.

Windows

If you don't want Skype for Business for Windows to log you in automatically, or if this option has been deselected on your workstation and you want to re-enable it, you can change the setting as follows:

  1. In the upper right of the main Skype for Business window, click the Options (gear) icon.
  2. In the left pane of the "Options" window, click Personal.
  3. Under "My account", check or uncheck Automatically start the app when I log on to Windows.
  4. Click OK.

Log into UniCom manually

If you need to log into UniCom manually, follow the instructions below. If you're already signed in with a different account, sign out first, as follows:

  • Windows: Click the icon in the notification area, and choose Sign Out.
  • macOS: At the upper left, click Skype for Business, and then Sign Out.

To sign in:

Mac

  1. If necessary, open the application. You should see a "Sign in" page.
  2. Under "Sign-in address:", type the sign-in address of the account you want to use, which is usually the same as that account's email address; see UniCom sign-in address. Click Continue, or press Enter.
  3. If prompted, under "Password:", type the passphrase for this account.
  4. Click Advanced Options. Next to "User Name, enter ads\username, where username is the username of the account you want to use. Click Save.
  5. Click Sign In, or press Enter.

Windows

  1. If necessary, open the application. You should see a "Sign in" page.
  2. Under "Sign-in address:", type the sign-in address of the account you want to use, which is usually the same as that account's email address; see UniCom sign-in address. Click Sign In, or press Enter.
  3. If prompted, under "Password:", type the passphrase for this account.
  4. Click Sign In, or press Enter.
  5. You may then receive a message that says "Can't sign into Skype for Business". Click OK.
  6. In the "User name" field, change the entry from your email address to ads\username, where username is the username of the account you want to use.
  7. Re-enter your passphrase in the "Password" field.
  8. Click Sign In, or press Enter.

This is document axbd in the Knowledge Base.
Last modified on 2019-06-17 16:30:17.

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