ARCHIVED: Log into UniCom with Skype for Business in Windows or macOS
On this page:
Overview
Use Microsoft Skype for Business to access Indiana University's UniCom service.
Office telephone service for faculty and staff at Indiana University has transitioned from Skype for Business to Teams Calls.
By default, Skype for Business for Windows launches automatically when you log into Windows. You may be prompted to authenticate to complete the login to IU UniCom. By default, you'll be signed in with your primary user account.
Skype for Business for Mac does not have the automatic launch option within the client, but you can set it within the operating system. If you do not have your client configured to start automatically when you log into your computer, you'll need to log in manually.
You may also want to log in manually if you want to log in with another user account, such as a group or departmental account.
Change automatic login behavior
macOS
To set Skype for Business for Mac to log you in automatically:
- On the Dock, right-click the Skype for Business icon.
- Select , and then .
Windows
If you don't want Skype for Business for Windows to log you in automatically, or if this option has been deselected on your workstation and you want to re-enable it, you can change the setting as follows:
- In the upper right of the main Skype for Business window, select the (gear) icon.
- In the left pane of the "Options" window, select .
- Under "My account", check or uncheck ARCHIVED: UniCom sign-in address. . Make sure the correct sign-in address is there; this should be the same as that account’s email address; see
- Select . You may need to restart your computer to verify the new automatic login behavior.
Log into UniCom manually
If you need to log into UniCom manually, follow the instructions below. If you're already signed in with a different account, sign out first, as follows:
- Windows: Select the icon in the notification area, and choose .
- macOS: At the upper left, select , and then .
To sign in:
Mac
- If necessary, open the application. You should see a "Sign in" page.
- Under "Sign-in address:", type the sign-in address of the account you want to use, which is usually the same as that account's email address; see ARCHIVED: UniCom sign-in address. Select , or press
Enter
. - If prompted, under "Password:", type the passphrase for this account.
- Select .
- In the "User Name" field at the top of the window, enter
username@iu.edu
, whereusername
is the username of the account you want to use. (Do this even if your primary email address is something different.) Do not modify the options for proxy settings. Select . - Select
Enter
.
, or press
Windows
- If necessary, open the application. You should see a "Sign in" page.
- Under "Sign-in address:", type the sign-in address of the account you want to use, which is usually the same as that account's email address; see ARCHIVED: UniCom sign-in address. Select , or press
Enter
. - If prompted, under "Password:", type the passphrase for this account.
- Select
Enter
.
, or press - You may then receive a message that says "Can't sign into Skype for Business". Select .
- In the "User name" field, make sure that the field contains
username@iu.edu
, whereusername
is the username of the account you want to use. (Do this even if your primary email address is something different.) - Re-enter your passphrase in the "Password" field.
- Select
Enter
.
, or press
This is document axbd in the Knowledge Base.
Last modified on 2023-07-12 14:16:34.