ARCHIVED: Record a greeting in UniCom Enterprise Voice

This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.

Note:

Office telephone service for faculty and staff at Indiana University has transitioned from Skype for Business to Teams Calls.

On this page:

From your desk phone
Skype for Business for Windows
Skype for Business for Mac
If you have trouble

From your desk phone

For help recording a greeting from your desk phone, contact UITS Telecom:

Bloomington: 812-856-2287, option 3
IUPUI: 317-274-3004, option 3

Note:

The Skype for Business voice mail remote dial-in feature is currently not available, but you can use the Skype for Business (Windows) app from IUanyWare to access voice mail.

Skype for Business for Windows

Click the Phone icon ( ) near the top of your Skype for Business window.
Click the Display voice mail options icon () just below the keypad, and select Change Greetings.
Your Skype for Business client will call the voice mail system. Follow the prompts to record your greeting.

Skype for Business for Mac

Open Skype for Business.
In the Mac menu bar, select Skype for Business, and then select Preferences.
Select Calls.
Select Change Voicemail Greeting, and then follow the prompts to record your greeting.

If you have trouble

If you are unable to find the voice mail options listed below, make sure you are logged into your computer with the account in which you enabled Outlook Voice Mail integration. Logging into the computer with a different account may not propagate the voice mail settings correctly.

For help, contact your campus Support Center.