ARCHIVED: Migrate Imail messages to Gmail at IU

• Before you begin
• Online migration (simple)
• Thunderbird migration (advanced)
• Preserve your contacts

Before you begin

You have two options for migrating your Imail account to your Gmail at IU account:

• Online migration (simple): This option will not preserve the folder structure of your Imail account; however, it is simpler and does not require any external tools, only your Gmail at IU account.
• Advanced migration (advanced): This option is more difficult to set up, but preserves your Imail folder structure during the transfer. You'll need to download the free Mozilla Thunderbird email client from https://www.thunderbird.net/en-US/.

Online migration (simple)

1. Log into Imail at https://imail.iu.edu, and drag all mail that you wish to move to Gmail at IU into the Imail Inbox.
   Note:

   Any mail you leave in Imail folders and subfolders will not be moved during the import process. This includes items in the Drafts, Sent, Trash, and Spam folders. If you want to preserve messages from any of these folders, be sure to drag them to the Imail Inbox.
2. Log into Gmail at IU at https://gmail.iu.edu/.
3. To go to Google Settings, at the top right, click the gear icon (), and then click Settings.
4. Click the Accounts tab, and next to "Check mail from other accounts:", click Add a mail account.
   
5. In the "Email address" field, enter your full Imail email address (username@imail.iu.edu), and then click Next.
   
6. Enter your Imail vendor password (not your IU passphrase) in the appropriate field. Make sure to select Leave a copy of retrieved messages on the server, Always use a secure connection (SSL) when retrieving mail, and Label incoming messages.
   Important:

   To avoid irreversible data loss, be sure to select Leave a copy of retrieved messages on the server. Additionally, UITS cannot support your results unless all three boxes are selected.
   
7. Click Add Account >>. You'll need to allow 48 hours for the migration to complete, but during that time you can check your import's progress:
   1. Log into Gmail at IU, and click the gear icon ().
   2. From the Accounts tab, next to "Check mail from other accounts", click View history.
      
8. After the import process is complete, log into your Gmail at IU account to verify that all your messages transferred from your Imail account.
   • If the import was successful, disconnect any apps on your computer or devices that connect to Imail, and ARCHIVED: configure apps on your computer or devices to connect to your Gmail at IU account.
   • If the import wasn't successful (if some or all of your messages aren't there), or if you have related questions or issues, contact the Mail Migration team at 812-855-6789 option 9, or 317-274-4357 option 9.

Thunderbird migration (advanced)

1. Enable IMAP in your Gmail account:
   1. Sign into your Gmail at IU account at https://gmail.iu.edu.
   2. To go to Google Settings, at the top right, click the gear icon (), and then click Settings.
   3. Select the Forwarding and POP/IMAP tab.
   4. In the "IMAP access:" section, select Enable IMAP.
   5. Click Save Changes.
2. Add your Gmail at IU account to Thunderbird:
   1. Under Accounts, select Set up an account:, and then click Email.
   2. In the "Email address:" field, enter username@xmail.iu.edu, which is your Gmail at IU address; don't enter username@iu.edu or any regional campus variants.
   3. In the "Password:" field, enter your IU passphrase.
   4. Click Done.

      Log in with your IU username and passphrase.

   5. On the "Choose an account from iu.edu" screen, select your username@iu.edu address, and click Allow.
   6. Allow time for Thunderbird to finish syncing your account. This could take several minutes or longer, depending on the volume of mail in the account.
3. Add your Imail account to Thunderbird:
   1. Under Accounts, select Set up an account:, and then click Email.
   2. In the "Email address:" field, enter username@imail.iu.edu.
   3. In the "Password:" field, enter your ARCHIVED: Imail vendor password (not your IU passphrase), and then click Continue.
   4. Click Done to finish adding the account.
   5. Allow time for Thunderbird to finish syncing your account. This could take several minutes or longer, depending on the volume of mail in the account.
4. Subscribe to mail folders:
   • To manually select which mail folders to access:
     1. Select the desired mail account in the left sidebar and then, under Advanced Features, choose Manage folder subscriptions.
     2. Check the boxes for the desired folders and click OK.
   • To automatically access all mail folders:
     1. Select the desired mail account in the left sidebar and then, under Accounts, choose View settings for this account.
     2. Go to Server Settings and select Advanced..., and then uncheck Show only subscribed folders.
     3. Repeat these steps for both accounts added.
5. Before you begin moving old mail messages from your Imail account to your Gmail at IU account, make sure you Back up your email in Thunderbird.
6. Once both accounts have finished setting up, transfer your email messages:
   1. For messages in the main Inbox folder, use Ctrl+A (cmd+a on Mac) to select all messages, and drag them into the Inbox or other desired folder of your Gmail at IU account.
   2. For all other folders, use the Shift key to select multiple folders, then click and drag them over to the Gmail at IU account.
   3. Repeat this process until everything has been transferred to your Gmail at IU account.
7. After the import process is complete, to check the import, log into your Gmail at IU account through the web at https://gmail.iu.edu and make sure all your Imail folders and email messages are present.

For help, contact the Mail Migration team at 812-855-6789 option 9, or 317-274-4357 option 9.

Preserve your contacts

If you want to preserve your contacts from Office 365:

1. To export your contacts from Office 365, follow the instructions in Export contacts from Outlook.
2. To import your contacts into Google, follow the instructions in Add, move, or import contacts.