How do I deactivate Adobe software?

Note: This document refers to Adobe Creative Suite software, available through IUware under IU's contract with Adobe. Adobe Creative Cloud software is distributed in a different manner. For details about Creative Cloud at IU, see Adobe Creative Cloud at IU.

Indiana University students, faculty, staff, and retired faculty may install Adobe software downloaded from IUware on up to two personally owned computers. To install it on an additional computer, you must first deactivate and uninstall the Adobe software on one of your computers. If you do not deactivate the software before you uninstall it, the serial number will not work when you try to reinstall the software.

To deactivate most individual Adobe programs, from the Help menu, select Deactivate. To deactivate an entire suite of programs (e.g., Creative Suite Design Premium/Design & Web Premium or Creative Suite Production Premium), open one of the major programs (e.g., Dreamweaver, Illustrator, Photoshop), and then, from the Help menu, select Deactivate.

The following programs have no method of deactivation:

  • Photoshop Elements (Windows, Mac)
  • Photoshop Lightroom (Windows, Mac)
  • Premiere Elements (Windows)

If you have trouble deactivating your Adobe software, contact Adobe Customer Care.

This is document ayiv in the Knowledge Base.
Last modified on 2014-12-17.

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