ARCHIVED: In Umail, why do I not receive messages I send to myself?

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Umail is only for former students who do not have an active status (e.g., faculty, staff) and who separated from IU prior to March 11, 2018; see About the Umail upgrade. Current students use Gmail at IU. If you're unsure about what type of account you have, contact your campus Support Center.

In Umail, if you send a message to yourself using your IU address (e.g.,,,, the message might not be delivered to your Inbox. It will, however, appear in your Sent Items folder. This behavior is intentional, and is meant to prevent duplication of mail.

If you would like to send a message to yourself so that it arrives in your Inbox, address it to

This is document ayll in the Knowledge Base.
Last modified on 2018-02-20 10:50:47.

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