About Salesforce and IU CRM

In university settings, CRM refers to constituent relationship management (in industry parlance, "customer" relationship management).

For information about the CRM initiative at Indiana University, see IU CRM.

The IU CRM platform is made up of two components: Salesforce CRM and Marketing Cloud. For help with the IU CRM or Marketing Cloud implementations, email crmhelp@iu.edu.

This is document ayqw in the Knowledge Base.
Last modified on 2021-05-21 10:39:24.