Configure your Android device to access your IU email account through an IMAP connection

Important:
Umail is only for former students who do not have an active status (e.g., faculty, staff) and who separated from IU prior to March 11, 2018; see About the Umail upgrade. Current students use Gmail at IU. If you're unsure about what type of account you have, contact your campus Support Center.

On this page:


Overview and recommendations

These instructions describe how to manually configure your Android device to access your Indiana University email through IMAP:

  • Exchange: If you have an IU Exchange account, UITS highly recommends you connect using Exchange ActiveSync, which allows a much greater range of features than IMAP; IMAP is usually only necessary if you are adding multiple Exchange accounts to your Android device. See Connect to your Exchange account with Android
  • Imail or Umail: The instructions below include generic configuration settings for accessing Imail and Umail through IMAP. However, UITS recommends that you connect to an Imail or Umail account using Exchange ActiveSync or a Gmail connection, respectively. See Read your Imail or Umail on an Android device.

To set up your account, you should have a reliable Wi-Fi internet connection. When you finish entering your mail settings, the device will check them by connecting to your account. For more, see IU Secure wireless connections: Android OS.

Prepare your Imail or Umail account

Because your IU passphrase will not work with Imail or Umail on your mobile device, you must first create a vendor password; see Imail vendor password or Umail vendor password.

Enable IMAP for Imail

After you log in for the first time, IMAP is enabled for your Imail account; see Accessing your mail.

Enable IMAP for Umail

To enable IMAP for your Umail account:

  1. Log into Umail using a web browser; see Accessing your mail.
  2. At the top right of the "Umail" screen, click the gear icon, and choose Mail settings. Click Forwarding and POP/IMAP.
  3. In the "IMAP Access:" section, under "1. Status:", select Enable IMAP.
  4. Click Save Changes.
Note:
It may take up to 24 hours for the changes to take effect.

Configure IMAP

Once you have prepared your account, you can configure Android to make an IMAP connection.

To configure your IU email account on Android OS:

  1. Open Settings and go to the accounts screen by selecting Accounts, or Users and Accounts, or Accounts & sync. From there, go to Add Account > Email > Personal (IMAP) or Other.
  2. In the "Email address:" field, enter your full IU email address (e.g., username@indiana.edu).
  3. In the "Password" field, enter the following:
    • Exchange: Use your IU Network ID passphrase.
    • Imail: Use your Imail (Microsoft) vendor password.
    • Umail: Use your Umail vendor password.
  4. In the bottom left-hand corner, select Manual, and then select IMAP account. In older versions, uncheck Automatically configure account, and then tap Next.
  5. In the "Username" field, enter the following:
    • Exchange: Use your IU Network ID username.
    • Imail: Use username@imail.iu.edu.
    • Umail: Use username@umail.iu.edu.

    In older versions, tap General Settings, and then verify the default information is correct. Tap OK.

  6. In the "IMAP Server" or "Server" field (in older versions, tap Incoming Server, and then select IMAP), enter the appropriate address for your service:
    Imail outlook.office365.com
    Umail imap.gmail.com
    Exchange imap.exchange.iu.edu
  7. Change "Security type" to SSL (Exchange) or SSL (Accept all certificates) (Imail); "Port" will automatically change to 993. The settings may also appear as SSL/TLS and SSL/TLS (Accept all certificates).

    In older versions, tap the checkboxes next to Use secure connection and Verify Certificate, and then proceed to step 9.

  8. If present, leave the "IMAP path prefix" field blank.
  9. Tap Next. In older versions, tap OK.
  10. In the "SMTP server" field (in older versions, tap Outgoing Server), enter the appropriate address for your email service:
    Imail smtp.office365.com
    Umail smtp.gmail.com
    Exchange mail-relay.iu.edu
  11. If you don't see additional fields on this screen, skip to the next step.

    If you do see additional fields on this screen: For an Exchange account, change "Security type" to SSL, and in the "Port" field, enter 465. In older versions, tap the checkboxes next to Use secure connection and Verify Certificate, and then proceed to step 14; the "Port" field will automatically change to 465.

    For an Imail account, change "Security type" to TLS, and the "Port" field will automatically change to 587.

  12. Make sure that Require sign-in is checked.
  13. The "Username" and "Password" fields should already be filled. If not, enter your information, as detailed in steps 3 and 5 above.
  14. Tap Next. In older versions, tap OK. You will briefly see the "Checking Outgoing Server Settings" screen.
  15. Next to "Email checking frequency", select how often you would like your phone to check for new messages.

    In older versions, tap Other Settings, and then select how many messages you would like to sync. When you're finished, tap OK, and then proceed to step 19.

  16. Next to "Give this account a name (optional)", you can enter a name (e.g., IUB).
  17. To receive a notification when you receive email, check Notify me when email arrives.
  18. In the "Your name" field, enter your full name.
  19. Click Done. In older versions, tap OK.
Note:
If you are having trouble sending and receiving mail on your Android device, you may want to remove the email account and then re-add it. Check your device instructions for assistance.

This is document azho in the Knowledge Base.
Last modified on 2018-11-28 12:02:10.

Contact us

For help or to comment, email the UITS Support Center.