ARCHIVED: Completed project: Exchange 2010 Upgrade

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Primary UITS contact: Rick Jackson

Completed: August 23, 2010

Description: This project will upgrade the existing Microsoft Exchange 2007 environment to Exchange 2010. Exchange 2010 will be installed on new servers that will be housed in the new Data Center on the Bloomington campus. After the 2010 infrastructure is ready, users will be migrated from the Exchange 2007 system to the 2010 environment with minimal disruption.

Outcome: The project goal is to improve the experience of users accessing the Exchange environment by upgrading to Exchange 2010. The new features in Exchange 2010 help people better manage their Inbox overload and be more productive, while increasing the reliability and performance of the environment.

Milestones and status:

December 2009: Order new hardware for Exchange 2010 servers Completed
January 2010: Set up test Exchange 2010 environment in the test domain Completed
January 2010: Install servers in the new Data Center Completed
February 2010: Connect network and power cables Completed
February 2010: Configure server iLO boards Completed
February 2010: Install Windows Server 2008 R2 on all servers Completed
February 2010: Install Exchange Server 2010 Enterprise on CAS servers Completed
March 2010: Configure Exchange 2010 CAS servers Completed
March 2010: Install Exchange Server 2010 Enterprise on HUB servers Completed
March 2010: Configure Exchange 2010 HUB servers Completed
April 2010: Install Exchange Server 2010 Enterprise on UM servers Completed
April 2010: Configure Exchange 2010 UM servers Completed
April 2010: Install Exchange Server 2010 Enterprise on Mailbox and Public Folder servers Completed
April 2010: Configure Exchange 2010 Mailbox and Public Folder servers Completed
May 2010: Switch www.exchange.iu.edu to point to Exchange 2010 CAS servers Completed
June 2010: Begin mailbox migration from Exchange 2007 to Exchange 2010 Completed
July 2010: Finish mailbox migration and decommission Exchange 2007 servers Completed

Mailbox migration information:

Mailbox migration begins the week of June 15th and should be completed by July 15th. Individuals can continue to use their email client throughout the migration process. If a user's email client is running while the mailbox is being moved, the user will be prompted to restart the client at the end of the move. For more information, see ARCHIVED: About the Exchange 2010 server migration at IU.

Comment process: Email exadmin@iu.edu.

Benefits:

Voice mail preview: Text-based preview of your voice mail delivered to your Inbox
Improved integration with Office Communications Server (UniCom Project): Allows for call answering rules, which present callers with custom greetings, find-me, and call transfer options
OWA integration with OCS: Provides the ability to IM and view presence information for other users from within OWA
Improved browser support for OWA: Internet Explorer 7 and 8, Firefox on Windows, Mac, and Linux, and Safari on the Mac will all get the same OWA premium experience
Enhanced support for the Entourage EWS client on Macs: Allows synchronization of notes, tasks, and categories, a better autodiscovery process, and improved performance
SMS synchronization support for Windows Mobile 6.5 device users: Allows SMS messages to be sent and received directly through Outlook and OWA

Related information: Exchange 2010 Upgrade SharePoint page

Primary clients: IU faculty and staff

Project team:

Rick Jackson, project manager
Matt Dixon, systems engineer
Brian Hughes, systems engineer
Abhi Jalan, systems engineer
Peter Uthuppuru, systems engineer