ARCHIVED: Completed project: Client Virtualization Phase II

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Primary UITS contact: Pete Bucklin

Completed: January 25, 2013

See ARCHIVED: Client Virtualization Phase I (completed)

Team leads: Emily Adams, Mark Niswander

Primary clients: Faculty, staff, and students

Purpose: Client Virtualization seeks to extend lifecycle replacement and simplify desktop management, creating new opportunities for schools and departmental leadership and the use of their technology dollars. Delivering an enterprise service will demonstrate new efficiencies and cost savings through modernizing the computing model at Indiana University. This project aligns with Empowering People action items 22b and 29.

IUanyWare will permit members of the IU community to access, via a web browser, many IU-licensed applications that they once needed to install on their own machines. IUanyWare virtual applications are available on mobile devices as well as computers.

The IUanyWare service continues to extend the Client Virtualization model, which allows UITS to centralize and virtualize software delivery for students, faculty, and staff. IUanyWare better utilizes limited resources to deliver high-performance computing to remote users via their computer browsers, tablets, and smartphones.


  • Increased security, since there are fewer instances of the OS to patch and maintain
  • A more sustainable model of computing, since thin client computers last 6 years or more
  • Departmental cost savings, since the life of existing desktop and laptop computers can be extended
  • Thin client computers cost significantly less than a traditional desktop computer.
  • Ready access to applications with no service and support overhead of local application installations
  • Unified, centralized license model for applications delivered virtually

Phase II description: With the vendor selection process complete, Phase II will entail the development and implementation of a comprehensive service architecture. Upon completion of Phase II, we expect to present to the university community a stable and scalable production client virtualization service accessible to all faculty, staff, and students of Indiana University.

Phase II milestones and status:

  • March 2011: Phase II beta development environment begins
  • April 2011: Analysis/requirement gathering completed
  • May 2011: XenApp and XenDesktop architectural design completed
  • June 2011: Systems integration and use-case testing
  • June 2011: IUanyWare virtual application delivery Phase 2.1 development begins
  • June 2011: IUanyWare portal created (
  • July 2011: Client Virtualization task force formed
  • July 2011: Systems integration and beta testing begins
  • July 2011: Virtual application packaging begins
  • August 2011: Internal support structure developed
  • August 2011: Client virtualization vendor Citrix Phase II engagement begins
  • August 2011: XenServer designed; architecture load testing begins
  • August 2011: IUanyWare portal user interface redesigned for usability
  • August 2011: Over 70 virtual applications sequenced and ready for development testing
  • August 2011: Knowledge Base populated with "getting started" documents
  • August 2011: Statistical/Math applications presented to first external beta use case
  • September 2011: Continued XenServer architecture load testing
  • September 2011: XenServer environment scaling begins
  • September 2011: Engineering applications presented to second external beta use case
  • September 2011: Office Suite presented to third external beta use case
  • September 2011: High-use application presented to global beta testers
  • September 2011: IUanyWare Beta presented at Statewide IT
  • October 2011: IUanyWare Knowledge Base documents published
  • October 2011: Tier I support integration development continues
  • October 2011: Tier II support integration development continues
  • October 2011: Monitor/Newsbit publication announcing university-wide student access to StatMath software suite via IUanyWare
  • October 2011: University-wide student access granted to StatMath software suite via IUanyWare
  • October 2011: IUanyWare Citrix Receiver debuts on IUware (
  • October 2011: Virtual Application Request System goes live for beta use cases
  • October 2011: Internal/external FootPrints support structure integration complete
  • October 2011: Redundant IUanyWare user profiles and beta storage development begins
  • October/November 2011: Regional campus beta groups granted access to IUanyWare
  • November 2011: Hardware resource load and performance evaluated
  • November 2011: Service redundancy and disaster recovery planning begins
  • November 2011: Internal change management and SWAT plan development begins
  • November 2011: Transition to production IT Notices and production FootPrints support system complete
  • November 2011: Monitor/Newsbit publication announcing university-wide student access to Microsoft Office and Adobe Creative Suite software via IUanyWare
  • November 2011: University-wide student access granted to Microsoft Office and Adobe Creative Suite software via IUanyWare
  • December 2011: IUanyWare banner presented on IUware front page (
  • December 2011/January 2012: High-use Student Technology Center applications presented on IUanyWare
  • January 2012: Citrix Receiver Integration Phase 2.2 development begins
  • January 2012: XenDesktop Phase 2.3 development starts
  • January 2012: STC Build Integration Phase 2.4 development starts
  • January-April 2012: Student Technology Center applications presented on IUanyWare
  • January-July 2012: Repeated assessment, evaluation, and development of system resources and architecture
  • February 2012: Integration with Enterprise Infrastructure SAN storage complete
  • April 2012: XenServer migrated to XenServer 6.0
  • April-May 2012: Proof-of-concept STC Build Integration with Citrix Receiver
  • May 2012: IUanyWare team presents at Citrix Synergy national conference
  • May-July 2012: First beta XenDesktop use cases integrated (limited users)
  • July 2012: Client Virtualization Service presented as a production service to Indiana University

This is document azor in the Knowledge Base.
Last modified on 2018-01-18 16:20:02.

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