Configure Outlook in Mac OS X to access your Exchange account

To configure Outlook 2016 or 2011 to access your Exchange account at Indiana University:

  1. On the welcome screen that appears when you start Outlook for the first time, select Add Account. The "Accounts" preference window will open; if neither it nor the welcome screen appears, from the Tools menu, select Accounts.
  2. In the bottom left of the "Accounts" preference window, click the + (plus sign) button, and then select New Account....
  3. In the window that opens, enter your Exchange account email address (e.g., dvader@iupui.edu), then click Continue.
    Note:
    If Outlook doesn't automatically detect that you're setting up an Exchange account, click Choose the Provider, and then Exchange.
  4. In the new window, enter the following information, making sure Configure automatically is selected:
    • Method: From the pull-down menu, select User Name and Password.
    • E-mail address: Your Exchange account email address, e.g., dvader@iupui.edu
    • DOMAIN\username or Email: ADS\username, replacing username with your IU username.
    • Password: Your IU passphrase
    • Server (optional): Usually not necessary to complete this field, but you may enter https://ews.exchange.iu.edu/ews/exchange.asmx
  5. Click the Add Account button, and then click Done.
  6. After the initial sync is complete, with the "Accounts" window still open and your new Exchange account selected, click Advanced, and verify the following settings:
    • Microsoft Exchange
      • Server: https://ews.exchange.iu.edu/ews/exchange.asmx
      • Check Use SSL to connect.
    • Directory services
      • Server: Optionally, add one of the following servers to use directory services:
        • IU-MSSG-ADSDC01.ads.iu.edu
        • IU-MSSG-ADSDC02.ads.iu.edu
        • IU-MSSG-ADSDC03.ads.iu.edu
        • IU-MSSG-ADSDC04.ads.iu.edu
        • IU-MSSG-ADSDC05.ads.iu.edu
        • IU-MSSG-ADSDC06.ads.iu.edu
        • IU-MSSG-ADSDC07.ads.iu.edu
        • IU-MSSG-ADSDC08.ads.iu.edu
      • Check Use SSL to connect.
  7. Adjust settings in the Delegates and Security tabs as needed. Consult your IT support personnel regarding these settings.
  8. Click OK to exit the advanced settings.
  9. Click the Show All button to reveal the other Outlook settings, and then click Calendar. Next to "Default time zone for new events:", make sure it is set to the correct time zone. Especially if you have an Indiana city set for your Mac's system-wide time zone setting, make sure it is not set to Indiana (East), but instead to Eastern Time (US & Canada).
  10. Close the preferences window to begin using Outlook.
Note:
The initial connection to Exchange will sync account content to your computer. This can take an hour or more for accounts with a large amount of data.

This is document baiq in the Knowledge Base.
Last modified on 2018-05-31 12:22:42.

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