Read your Imail or Umail on an iPhone, iPod touch, or iPad

On this page:


Overview

Important:
Umail is only for former students who do not have an active status (e.g., faculty, staff) and who separated from IU prior to March 11, 2018; see About the Umail upgrade. Current students use Gmail at IU. If you're unsure about what type of account you have, contact your campus Support Center.
Important:
No new Imail accounts are being created in preparation for its retirement. UITS will provide at least six months' notice before Imail is discontinued.
Note:
Students who are admitted but not yet enrolled can only open web pages on the IU Secure network. Other internet services, e.g., email or chat clients, gaming services, etc., will not work until you have enrolled status.

Imail

You can connect to your Imail account through Exchange ActiveSync:

  1. From the Home screen:
    • iOS 11: Choose Settings > Mail > Accounts & Passwords > Add Account > Exchange.
    • iOS 10: Choose Settings > Mail > Accounts > Add Account > Exchange.
      Note:
      Older versions of iOS may have a Mail, Contacts, Calendars item instead of Mail, and may not have a separate Accounts.
  2. Enter the following:
    • Email: username@imail.iu.edu
    • Description: This is an optional field. You can leave it blank, or enter something like My Imail.
  3. Tap Next. If you're asked to sign into your account using Microsoft, tap Configure Manually. Enter your Imail vendor password, not your IU passphrase. Tap Next again.
  4. You may need to fill out the following fields:
    • Domain: Leave this field blank.
    • Username: username@imail.iu.edu
    • Server: outlook.office365.com
  5. Tap Next.
  6. At this point, you can choose to have your contacts, calendars, and mail synchronized with your phone. Once you have made your selections, tap Save.

If you are unable to connect to your Imail account through ActiveSync, try connecting your device to an IU network, either directly via IU Secure or through VPN.

Note:
If you are having trouble sending and receiving mail on your iOS device, you may want to remove the email account and then re-add it. Check your device instructions for assistance.

Umail

You can connect to your Umail account by configuring it as a Gmail account on your device:

  1. Enable IMAP for your Umail account; see Enable IMAP for your Umail account.
  2. From the Home screen:
    • iOS 11: Choose Settings > Accounts & Passwords > Add Account > Google.
    • iOS 10: Choose Settings > Mail > Accounts > Add Account > Google.
      Note:
      Older versions of iOS may have a Mail, Contacts, Calendars item instead of Mail, and may not have a separate Accounts. Also, you may see Gmail rather than Google.
  3. When prompted, complete the following fields:
    • Email or phone: username@umail.iu.edu

      Select Next.

    • Enter your password: Your Umail vendor password, not your IU passphrase.

      Select Next.

  4. Tap Save.
Note:
If you are having trouble sending and receiving mail on your iOS device, you may want to remove the email account and then re-add it. Check your device instructions for assistance.

This is document bami in the Knowledge Base.
Last modified on 2018-11-28 12:10:34.

Contact us

For help or to comment, email the UITS Support Center.