Configure your Windows 10 Mobile device or Windows Phone 8 or 7 for Exchange ActiveSync

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Overview

Note:
Students who are admitted but not yet enrolled can only open web pages on the IU Secure network. Other internet services, e.g., email or chat clients, gaming services, etc., will not work until you have enrolled status.
Note:
IU allows Exchange partnerships with up to 10 mobile devices. If you experience issues setting up an Exchange account on your mobile device, you may want to verify how many devices you have partnered with Exchange; see Manage your Exchange ActiveSync device in Outlook Web App.

For more, see Microsoft's Set up or delete an email account.

Windows 10 Mobile

To set up Exchange ActiveSync on your device running Windows 10 Mobile, from the home screen:

  1. Open Settings.
  2. Scroll down and tap Accounts, and then Your email & accounts.
  3. Tap Add an account. Tap Exchange.
  4. Type your IU email address, and then tap Next.
  5. In the password box that appears, enter your IU passphrase.
    • The device will attempt to retrieve the account settings automatically. If this is successful, skip to the last step.
    • If the settings are not detected automatically, tap Advanced. Ensure that the following settings are correct, and then tap Sign in.
      • Email address: Your IU email address
      • Password: Your IU passphrase
      • Username: Your IU username
      • Domain: ADS
  6. On the next screen, check these additional settings, choose and create an account name, and then tap Sign in.
    • Exchange server address: eas.exchange.iu.edu
    • Server requires encrypted connection (SSL): This box should be checked.
  7. If successful, you should see a screen that says "All done!" On this screen, tap Done.

Windows Phone 8 or 7

To set up Exchange ActiveSync on your device running Windows Phone 8 or 7, from the home screen:

  1. Swipe to the left (or tap the arrow on the right).
  2. Scroll down and tap Settings.
  3. Scroll down and tap email & accounts.
  4. Tap Add an Account and choose Exchange.
  5. Tap the Email address box, and then type your IU email address.
  6. Tap the Password box, and then type your Network ID passphrase.
  7. Tap Sign in.
  8. If the account settings are found, wait for your Exchange email, calendar, and contacts to be synced to your phone. You're all done setting up your account.

    If the account settings are not found, review the settings for your email address and password, type ADS in the "Domain" field, and try to sign in again.

    If you still have problems, tap advanced and make sure the following information is correct:

    • Email address: Your IU email address
    • Password: Your IU passphrase
    • Username: Your IU username
    • Exchange server address: eas.exchange.iu.edu
    • Server requires encrypted connection (SSL): This box should be checked.

This is document baoj in the Knowledge Base.
Last modified on 2018-11-28 11:54:22.

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