UITS

How do I clear all data from my Windows Phone or Windows Mobile device?

At Indiana University, if you have configured your device to connect to Exchange, you can use OWA to wipe your data remotely if your device is lost or stolen; see In Outlook Web App, how can I manage my Exchange ActiveSync device?

Warning: The following will delete all data on your device.

Windows Phone 8 or 7

  1. From the home screen, swipe to the left (or tap the arrow on the right).
  2. Scroll down and tap Settings > About.
  3. Select Reset your phone.

Windows Mobile 6.5

  1. From the home screen, tap Start.
  2. Tap Settings > All Settings > System Tab.
  3. Select Clear Storage.

Windows Mobile 6.1 or 6

  1. From the home screen, tap Start > Settings > System Tab.
  2. Select Clear Storage.
  3. Type 1234, and then tap Yes.

This is document baou in the Knowledge Base.
Last modified on 2013-10-03.

  • Fill out this form to submit your issue to the UITS Support Center.
  • Please note that you must be affiliated with Indiana University to receive support.
  • All fields are required.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.

  • Fill out this form to submit your comment to the IU Knowledge Base.
  • If you are affiliated with Indiana University and need help with a computing problem, please use the I need help with a computing problem section above, or contact your campus Support Center.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.