Clear all data from your Windows Phone or Windows Mobile device

At Indiana University, if you have configured your device to connect to Exchange, you can use OWA to wipe your data remotely if your device is lost or stolen; see Manage your Exchange ActiveSync device in Outlook Web App.

Important:
The following will delete all data on your device.

Windows 10 Mobile

  1. From the home screen, open Settings.
  2. Under System, tap About.
  3. Select Reset your phone.

Windows Phone 8 or 7

  1. From the home screen, swipe to the left (or tap the arrow on the right).
  2. Scroll down and tap Settings > About.
  3. Select Reset your phone.

Windows Mobile 6.5

  1. From the home screen, tap Start.
  2. Tap Settings > All Settings > System Tab.
  3. Select Clear Storage.

Windows Mobile 6.1 or 6

  1. From the home screen, tap Start > Settings > System Tab.
  2. Select Clear Storage.
  3. Type 1234, and then tap Yes.

This is document baou in the Knowledge Base.
Last modified on 2018-10-10 18:12:11.

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