Read your Imail or Umail on an Android device

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Overview

Important:
Umail is only for former students who do not have an active status (e.g., faculty, staff) and who separated from IU prior to March 11, 2018; see About the Umail upgrade. Current students use Gmail at IU. If you're unsure about what type of account you have, contact your campus Support Center.
Important:
No new Imail accounts are being created in preparation for its retirement. UITS will provide at least six months' notice before Imail is discontinued.
Note:
Students who are admitted but not yet enrolled can only open web pages on the IU Secure network. Other internet services, e.g., email or chat clients, gaming services, etc., will not work until you have enrolled status.

Imail

You can connect to your Imail account through Exchange ActiveSync (labeled "Corporate" on some devices):

  1. From the Applications menu, select Settings and choose Accounts & sync, Accounts, or Users & Accounts (depending on your version of Android). Then, select Add Account > Exchange or Corporate > Next > Sign In.
  2. Enter the following settings:
    • Username: username@imail.iu.edu
    • Password: Imail vendor password, not your IU passphrase; if you've forgotten your Imail vendor password, or haven't created one yet, see Resetting your Imail password.
  3. Tap Next and enter the following settings:
    • Domain\Username: username@imail.iu.edu
    • Password: Imail vendor password (not your IU passphrase)
    • Server: outlook.office365.com
  4. Leave Use secure connection (SSL) checked, and Accept all SSL certificates unchecked. Tap Next.
  5. At this point, you can choose to set your email checking frequency, synchronization preferences, and other options. When finished, tap Next.
  6. Enter a name for your account, if you want; you may also leave this blank. Tap Done.
Note:
If you are having trouble sending and receiving mail on your Android device, you may want to remove the email account and then re-add it. Check your device instructions for assistance.

Umail

You can connect to your Umail account by signing in through Google:

  1. From the Applications menu, select Settings and choose Accounts & sync, Accounts, or Users & Accounts (depending on your version of Android). Then, select Add Account > Google > Next > Sign In.
  2. When prompted to "Enter your email", enter your Umail username, which is a combination of your IU Network ID username and @umail.iu.edu; for example:
      username@umail.iu.edu
    Note:
    This username@umail.iu.edu is not your actual IU email address, and you will use it only when you configure a device to read your Umail. Your IU email address is the combination of your Network ID username and a university-wide or campus-based domain (e.g., username@iupui.edu), as explained in Your IU email address.
  3. When prompted for a password, enter your Umail vendor password (not your IU passphrase). If you haven't set your Umail vendor password yet, or have forgotten it, see Resetting your Umail password.
  4. Tap Sign In. The device will verify your information and update with server information. Once this is complete, the Data & Synchronization options screen will appear. Check the Sync Gmail box, and select any other synchronization options you want. When done, tap Finish, and then Finish Setup.

If you are unable to connect to your Umail account through Google Sign In, your Umail account might be locked out. To unlock your Umail account, see Why can't I access my Umail account from my mobile device or an IMAP email client?

Note:
If you are having trouble sending and receiving mail on your Android device, you may want to remove the email account and then re-add it. Check your device instructions for assistance.

This is document bbcr in the Knowledge Base.
Last modified on 2018-07-03 10:39:42.

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