Using Globus Online to transfer data, why am I getting a "no nodes available" or "server may be too busy" error?

When using Globus Online to transfer data between Extreme Science and Engineering Discovery Environment (XSEDE) digital services, submitting too many processes simultaneously can overload the target GridFTP server, and you may get a "no nodes available" error message, or one similar to this, using Ranch (TACC) as an example:

"Error (connect) Server: gridftp.ranch.tacc.teragrid.org:2811
Message: The server may be too busy."

Make sure to limit yourself to one or two transfers at a time.

If the problem persists, contact the XSEDE Help Desk.

This document was developed with support from National Science Foundation (NSF) grants 1053575 and 1548562. Any opinions, findings, conclusions, or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the NSF.

This is document bbeo in the Knowledge Base.
Last modified on 2018-01-17 16:31:05.

  • Fill out this form to submit your issue to the UITS Support Center.
  • Please note that you must be affiliated with Indiana University to receive support.
  • All fields are required.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.

  • Fill out this form to submit your comment to the IU Knowledge Base.
  • If you are affiliated with Indiana University and need help with a computing problem, please use the I need help with a computing problem section above, or contact your campus Support Center.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.