Remove bouncing subscribers in IU List

Important:
Indiana University will be transitioning to a single email domain, iu.edu, between now and the end of 2025. For more about the transition, see One Mail. For details about the impact to IU List specifically, see Changes to IU List from the One Mail initiative. For general actions you may need to take, see Prepare for One Mail at IU.
Note:
Only list owners can perform the actions described below.

If your list has a high percentage of bouncing subscribers, IU List will notify you that you should examine your list for bouncing mail addresses. Note that the report may be a false alarm, due to network outages or other circumstances.

  1. Log into the campus IU List website for your list:
    Campus IU List web interface
    IU Bloomington https://list.indiana.edu/
    IUPUI https://list.iupui.edu/
    IU East https://list.iue.edu/
    IU Kokomo https://list.iuk.edu/
    IU Northwest https://list.iun.edu/
    IU South Bend https://list.iusb.edu/
    IU Southeast https://list.ius.edu/
    IUPUC https://list.iupuc.edu/
    University-wide https://list.iu.edu/
  2. Select My lists, and choose the name of a list.

  3. Click List Configuration, and then select Bounces.

Under "Manage bouncing list members", mark these subscribers' checkboxes and click Delete selected email addresses to remove them.

Depending on your list settings, you may also be notified if individual subscribers are bouncing repeatedly (expressed as a "bounce score"). To modify bounce management, select the Edit List Config menu and choose Bounces to view or modify these settings. To save any changes, at the bottom of the page, click Apply modifications.

This is document bbvy in the Knowledge Base.
Last modified on 2024-03-25 09:31:52.