Remove bouncing subscribers in IU List

Note:
Only list owners can perform the actions described below.

If your list has a high percentage of bouncing subscribers, IU List will notify you that you should examine your list for bouncing mail addresses. Note that the report may be a false alarm, due to network outages or other circumstances.

  1. Log into the campus IU List website for your list:
    Campus IU List web interface
    IU Bloomington https://list.indiana.edu/
    IUPUI https://list.iupui.edu/
    IU East https://list.iue.edu/
    IU Kokomo https://list.iuk.edu/
    IU Northwest https://list.iun.edu/
    IUPUC https://list.iupuc.edu/
    IU South Bend https://list.iusb.edu/
    IU Southeast https://list.ius.edu/
    University-wide https://list.iu.edu/
  2. Find the correct list on the left-side panel, and click admin.
  3. Select the Manage Subscribers tab or link.

The table of subscribers will identify bouncing addresses with a light pink bounce. Click bounce to examine the mail headers for the bounced message. Mark these subscribers' checkboxes and click Delete selected email addresses to remove them.

Depending on your list settings, you may also be notified if individual subscribers are bouncing repeatedly (expressed as a "bounce score"). To view or modify these settings, from the admin page for your list, click Edit List Config and then Bounce management.

This is document bbvy in the Knowledge Base.
Last modified on 2018-11-28 11:58:19.

Contact us

For help or to comment, email the UITS Support Center.