Creating and using an external password for enterprise Box

Some third-party applications that use Box do not allow the usage of Single Sign-On (SSO). Creating an external password, different from your IU Network ID passphrase, will allow you to access and use these apps. Third-party applications using Box that do not have SSO capabilities are the only applications with which you will be able to use your external password.

Resetting a forgotten external password or creating a new one:

Note: Though the form says it's specifically for forgotten passwords, it will also work if you didn't have an external password to begin with.

  1. Go to https://www.box.com/reset, and enter the email address used for your Box account.
  2. Box will send you a link to change the password over email. Click the link to set a new external password. For help choosing a strong password, see the University Information Security Office (UISO) document Passphrases.

Changing an external password

  1. Log into your enterprise Box account from your laptop or desktop. At the upper right, click the gear icon. From the drop-down menu, click Account Settings.
  2. Near the bottom, you'll see an option to Create External Password. Enter a secure, standard user password such that the strength bar registers "Strong". For help, see the University Information Security Office (UISO) document Passphrases.

This is document bccp in the Knowledge Base.
Last modified on 2015-08-21.

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