Creating and using an external password for IU Box

A few third-party applications that use Box do not allow the use of Single Sign-On (SSO), i.e., login through the Central Authentication Service (CAS). Creating an external password, different from your IU Network ID passphrase, will allow you to use these apps. Third-party applications using Box that do not have SSO capabilities are the only applications with which you will be able to use your external password. If you try to use your external password to log into a third-party app that can use SSO, you'll be redirected to CAS.

Resetting a forgotten external password or creating a new one

Note:
Though the form says it's specifically for forgotten passwords, it will also work if you don't already have an external password.
  1. Go to https://www.box.com/reset, and enter the email address used for your Box account.
  2. Box will send you an email message with a link to change the password. Click the link, and be sure to set a password that registers "Strong" on the strength bar.

Changing an external password

  1. Log into your IU Box account from your laptop or desktop. At the upper right, click your name. From the drop-down menu, click Account Settings.
  2. Near the bottom, under "Create External Password", click Edit password. Be sure to set a password that registers "Strong" on the strength bar.
  3. Click Save.

This is document bccp in the Knowledge Base.
Last modified on 2015-09-03.

  • Fill out this form to submit your issue to the UITS Support Center.
  • Please note that you must be affiliated with Indiana University to receive support.
  • All fields are required.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.

  • Fill out this form to submit your comment to the IU Knowledge Base.
  • If you are affiliated with Indiana University and need help with a computing problem, please use the I need help with a computing problem section above, or contact your campus Support Center.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.