At IU, how can I tell if a message I sent was encrypted by CRES?

To determine whether a specific message you sent was encrypted by the Cisco Registered Envelope Service (CRES):

To determine if other messages were encrypted, you will need to look for them on Cisco's RES site. To do this, you must first register your Indiana University email address with CRES; once your address is registered, you can then view all encrypted sent messages, even ones sent before registration.

Registering your IU email address

See How can I register my IU Exchange email account with CRES?

Searching for an encrypted message

  1. Log into https://res.cisco.com/.
  2. In the left menu, click Manage Messages.
  3. In the "Keyword" box, enter your search terms to find the message, and then click Search. To return all messages, leave the "Keyword" box blank, and click Search.
  4. Locate your message in the results.

If the message is not in the search results, it was not encrypted. If you believe that sensitive data has been wrongly disclosed, contact it-incident@iu.edu; see At IU, how do I report a suspected information or information technology (IT) security issue?

This is document bcdz in the Knowledge Base.
Last modified on 2017-05-19 07:51:49.

  • Fill out this form to submit your issue to the UITS Support Center.
  • Please note that you must be affiliated with Indiana University to receive support.
  • All fields are required.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.

  • Fill out this form to submit your comment to the IU Knowledge Base.
  • If you are affiliated with Indiana University and need help with a computing problem, please use the I need help with a computing problem section above, or contact your campus Support Center.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.