How can I secure my Windows Phone or Windows Mobile device?

To secure the data on your mobile device, you should always use a pattern, PIN, passcode, or password to lock it. If the device is lost or stolen, this precaution can prevent others from accessing your email, calendar, contacts, and other data. See How can I protect data on my mobile device?

Important:
At Indiana University, if you use your device to access or store protected health information (PHI) regulated by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), do not use a non-IU cloud service (e.g., iCloud or Google) to back up your device data (regardless of the strength of your password). For more about working with PHI at IU, see At IU, which dedicated file storage services and IT services with storage components are appropriate for sensitive institutional data, including research data containing protected health information?

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Setting or changing a password

Windows Phone 8

  1. From the home screen, tap Settings, and then select lock screen.
  2. Scroll down to "Password". To set a password for the first time, slide the "Password" bar to On.

    To change your password, tap change password. Enter your current password in the "Current password" field.

  3. Enter your new password in the "New password" field, and then reenter it in the "Confirm password" field. Tap done.

To set a time limit for the screen time-out, on the "lock" screen, tap the "Screen times out after" field, and then select the time limit you want.

Windows Phone 7

  1. From the home screen, flick left to go to the application list. Tap Settings, and then select lock & wallpaper.
  2. To set a password for the first time, slide the "Password" bar to On.

    To change your password, tap change password. Enter your current password in the "Current password" field.

  3. Enter your new password in the "New password" field, and then reenter it in the "Confirm password" field. Tap done.

To set a time limit for the screen time-out, on the "lock & wallpaper" screen, tap the "Screen time out" field, and then select the time limit you want.

Windows Mobile 6.1 or 6.0

  1. From the home screen, tap Start > Settings > Lock.
  2. Mark the checkbox for Prompt if device is unused for:.
  3. Select a duration (e.g., five minutes).
  4. Select either Simple PIN or Strong alphanumeric as your password type.
  5. Enter your password in the "Password:" and "Confirm:" fields.
  6. Tap OK in the upper right-hand corner.

Enabling encryption

Important:
The IU Mobile Device Security Standard (IT-12.1) requires the use of data encryption on handheld devices used to access, store, or manipulate critical information at IU. Such use also requires "written approval from the senior executive of the unit involved or the Institutional Review Board confirming a critical business need".
Note:
At Indiana University, Exchange ActiveSync does not currently support encryption for additional Windows Phone 8 storage cards, but does for the rest of the device.

Wiping data from your device

To remove all personal data from your device, see How do I clear all data from my Windows Phone or Windows Mobile device?

At Indiana University, if you have configured your device to connect to Exchange, you can use OWA to wipe your data remotely if your device is lost or stolen; see In Outlook Web App, how can I manage my Exchange ActiveSync device?

For more about Windows Phone security, see Support for Windows Phone.

This is document bcja in the Knowledge Base.
Last modified on 2017-09-01 13:28:38.

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