Known issues with Windows 8.x at IU

Following is continually updated information about the status of known university-wide Windows 8.x issues.

On this page:

On January 12, 2016, Microsoft ended support for Internet Explorer versions prior to version 11. UITS strongly recommends that you upgrade to a new operating system if your current system does not support Internet Explorer 11.

Open issues

Product Description Status Last updated
Lync Browser Helper (Lync Click-to-Call)
The Lync Browser Helper (Lync Click-to-Call) is not compatible with Internet Explorer 11 enhanced security features, and is unable to function correctly at this time.
No fix is available. November 4, 2013
Mac OS X Ongoing testing Continued testing October 7, 2013
PGP 10.2.1
This version of PGP fails with single sign-on enabled. PGP 10.3.2 is recommended for Windows 8.x and is available on IUware.
Resolved with upgrade to PGP Desktop 10.3.2
April 28, 2015

Resolved issues

Product Description Status Last updated
Limited Wireless Connectivity
Standard troubleshooting does not resolve "limited" or "No Internet Access".
Manually select the correct wireless driver in Device Manager. Instructions and more info from Technet.

Windows 8.1 for Surface RT
The upgrade is now available for download from the Windows Store.

November 5, 2013
ConfigMgr 2007
ConfigMgr 2007 will not natively support Windows 8.
Microsoft has included support in ConfigMgr 2012 SP1 for Windows 8, will add updates for 8.1 "in the same timeframe as System Center 2012 R2" (
October 4, 2013
Forefront EPP
Forefront EPP 2010 will not install unless it is in Windows 7 Test mode. The solution is to instead use the new version, System Center Endpoint Protection 2012, for Windows 8 machines.
Microsoft has rebranded this product as System Center Endpoint Protection 2012. For Windows 8.1: "This support and any required updates will be available in the same timeframe as System Center 2012 R2 general availability" (
October 4, 2013
Windows Store app did not function; use through the Internet Explorer app on the Start screen did not function. Only functional use was through Internet Explorer from the Desktop.
Citrix addressed the problem. Download Citrix Receiver from the Windows Store for Windows RT mobile devices; for Windows 8, UITS recommends downloading it from IUanyWare instead.
March 7, 2013
Microsoft Security Essentials
Microsoft Security Essentials isn't intended for use with Windows 8.x, because Windows 8.x comes preloaded with the new Windows Defender that provides the same level of protection. See Microsoft Security Essentials.
No fix is needed. October 4, 2013
Outlook Web Access (OWA)
OWA Premium won't load using Internet Explorer 11. As a workaround, use Internet Explorer 11 in compatibility mode to access OWA.
Microsoft has confirmed this is an issue. For more, see this Microsoft Support page.
October 11, 2013
Symantec Endpoint Protection
Symantec indicates that version 12.1 Release Update 2 is compatible with Windows 8.
October 2, 2013
vSphere Client
vSphere client 5.0 is not compatible with Windows 8.
VMware has released an update to the vSphere client that resolves this issue; it is available for download from IUware.
December 12, 2014
Windows Server Update Services (WSUS)
WSUS servers require a patch in order to support Windows 8 and Server 2012 clients. The central WSUS service ( has been updated. Departments that maintain their own WSUS instances should install the patch available from Microsoft to support the new clients.
Microsoft has released a patch to support Windows 8 and Server 2012 clients; see Microsoft Support.
October 8, 2012

Ongoing testing and results

Product Functional Date Not tested
Authenticates with Internet Explorer 10 and 11
October 3, 2013  
Partial functionality; more features soon with Ghost Solution Suite 3.0 (no release date available yet)
October 4, 2013  
Identity Finder Functional October 2, 2013  
KFS (formerly FIS) Functional October 10, 2013  
KMS Activates Windows 8 license August 17, 2012  
IU Secure Makes wireless connection October 4, 2013  
Secunia Functional October 2, 2013  
SIS Functional October 3, 2013  
Current version of Lync installs and functions
October 3, 2013  
VPN Makes SSL VPN connection October 3, 2013  
WCMS Functional October 25, 2012  

Related documents

This is document bcln in the Knowledge Base.
Last modified on 2018-10-10 18:11:18.

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