If you receive a Message Encryption Notification

If you send a message containing sensitive data from an Indiana University mail server, you may receive the following notification from the UITS Support Center, indicating that your message was encrypted by the Cisco Secure Email Encryption Service (CSEES) (formerly known as the Cisco Registered Envelope Service) and delivered to the intended recipient:

The IU mail system encrypted your message with the subject "X" before delivery because it appeared to include sensitive data. See "If you receive a Message Encryption Notification" <https://kb.iu.edu/d/bdek>

When you send sensitive data, use subject keywords to opt into encryption; this will ensure that your message is encrypted and will prevent you from receiving this notification. See "Ensure that mail sent from your Exchange account to an outside address is encrypted by CSEES" <https://kb.iu.edu/d/bbum>

The recipient of this message will receive instructions from Cisco's CSEES service on how to read the encrypted message. For more information, see "About the Cisco Secure Email Encryption Service (CSEES)" <https://kb.iu.edu/d/bbtq>

To avoid receiving this notification in the future, when sending sensitive data by email, include [Secure Message] (case insensitive, with square brackets) in your subject line.

This is document bdek in the Knowledge Base.
Last modified on 2023-02-09 13:47:56.