Why did I receive a Message Encryption Notification?

If you send a message containing sensitive data from an Indiana University mail server, you may receive the following notification from the UITS Support Center, indicating that your message was encrypted by CRES and delivered to the intended recipient:

The IU mail system encrypted your message with the subject "X" before delivery because it appeared to include sensitive data. See "Why did I receive a Message Encryption Notification?" <https://kb.iu.edu/d/bdek>

When you send sensitive data, use subject keywords to opt into encryption; this will ensure that your message is encrypted and will prevent you from receiving this notification. See "How can I ensure that mail sent from my Exchange account to an outside address is encrypted by CRES?" <https://kb.iu.edu/d/bbum>

The recipient of this message will receive instructions from Cisco's CRES service on how to read the encrypted message. For more information, see "What is the Cisco Registered Envelope Service (CRES)?" <https://kb.iu.edu/d/bbtq>

To avoid receiving this notification in the future, when sending sensitive data by email, include Secure Message or Confidential in your subject line.

This is document bdek in the Knowledge Base.
Last modified on 2016-12-16 15:14:36.

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