How can I secure my BlackBerry 10 device?

To secure the data on your mobile device, you should always use a pattern, PIN, passcode, or password to lock it. If the device is lost or stolen, this precaution can prevent others from accessing your email, calendar, contacts, and other data. See How can I protect data on my mobile device?

Important:
The IU Mobile Device Security Standard (IT-12.1) requires the use of data encryption on handheld devices used to access, store, or manipulate critical information at IU. Such use also requires "written approval from the senior executive of the unit involved or the Institutional Review Board confirming a critical business need".
Important:
At Indiana University, if you use your device to access or store protected health information (PHI) regulated by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), do not use a non-IU cloud service (e.g., iCloud or Google) to back up your device data (regardless of the strength of your password). For more about working with PHI at IU, see At IU, which dedicated file storage services and IT services with storage components are appropriate for sensitive institutional data, including research data containing protected health information?

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Setting a password and enabling Password Lock

In BlackBerry 10, to set a password and enable the Password Lock feature on your device:

Setting a password

  1. From the "Home" screen, swipe down from the top.
  2. Tap Settings, then Security and Privacy, and then Device Password.
  3. Switch Device Password to On.
  4. Enter a password, and then enter it again to confirm it. Tap Okay.

Enabling Password Lock

  1. Tap the drop-down menu, and then select the amount of time your device will remain idle before locking your screen. UITS recommends choosing the shortest amount of time (5 minutes).
  2. To configure a longer Password Lock time for apps (i.e., extending your Password Lock time so it doesn't interrupt apps while they're running, switch To set apps to extend password lock time to On.
  3. To set your device to automatically lock when holstered, switch To lock device when holstered to On.

After you're finished, to unlock your device:

  1. Press the Power/Lock key on the top of your device.
  2. Swipe up from the bottom of the screen.
  3. When prompted, enter your device password.

Encrypting your device

Depending on how much data you have stored on your device, encryption may take a while to complete; however, while your device is being encrypted, you can still use it. To encrypt your device:

  1. From the "Home" screen, swipe down from the top.
  2. Tap Settings, then Security and Privacy, and then Encryption.
  3. Switch Device Encryption to On.
  4. Switch Media Card Encryption to On.
Note:
An encrypted media card will become inaccessible if the device is wiped. Make sure to decrypt your media card before performing a security wipe on your device.

Wiping data from your device

To remove all personal data from your device, see How do I clear all data from my BlackBerry 10 device?

At Indiana University, if you have configured your device to connect to Exchange, you can use OWA to wipe your data remotely if your device is lost or stolen; see In Outlook Web App, how can I manage my Exchange ActiveSync device?

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For more about BlackBerry security, see BlackBerry Support.

This is document bdfw in the Knowledge Base.
Last modified on 2017-05-16 12:11:24.

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