About Tier 2 Support

Note:

UITS staff and local UITS support people who log into the IU Knowledge Base (KB) can see restricted-access information on this page about Tier 2 Support services.

Overview

UITS Tier 2 Support serves the Indiana University community and works closely with local UITS support people, subject matter experts, and other groups in a variety of specialized fields. Tier 2 Support staff include technical and service experts in the following areas:

Accounts and Student Information Systems (ASIS)
CrimsonCard
Desktop, Server, and Mobility
HTS Phone Support
Partnered Technology Support
Student Information Systems
Web Services Support