Refresh your application in Citrix Receiver for Windows

To keep the IUanyWare environment up to date, applications are frequently added, modified, or moved to a new location within the environment.

If one or more applications are missing from your menu of previously selected applications, or you cannot launch an application, refresh the Citrix Receiver application:

Method 1

  1. In the FAVORITES tab, click Details next to the application that will not open. Click Remove.
  2. Go to the APPS or DESKTOPS tab, and find the desired application. Click Details, and then click Add to Favorites.

Method 2

  1. Click the drop-down next to your name in the top right corner of the menu.
  2. Click Refresh Apps.

Method 3

  1. Click the drop-down next to your name in the top right corner of the menu, and then log off.
  2. In the Windows system tray, right-click the Receiver icon and click Exit.
  3. Run a Windows search for Receiver to reopen Citrix Receiver, entering your login credentials if prompted.

Method 4

  1. Right-click the Receiver icon in the system tray.
  2. Click Advanced Preferences.
  3. Click Reset Receiver. Be aware that you may lose all favorites configured on this device, and you will lose all settings configured on Citrix Receiver.
  4. Click Yes, Reset Receiver, and then click OK.
  5. If the "Add Account" prompt appears, type https://storefront.iuanyware.iu.edu. Click Add.
  6. In the login screen, enter your IU username and passphrase. You may be prompted to log in twice.
  7. Select either the DESKTOPS or APPS tab, and launch the app of your choice.

Method 5

  1. Right-click the Receiver icon in the system tray.
  2. Click Advanced Preferences. In the "About" section, take note of the version.
  3. In a browser, go to receiver.citrix.com. The latest available version of Citrix Receiver will be specified. Compare your version; if the online version is a later one, download and install the new version.

For help, contact your campus Support Center.

This is document bdzl in the Knowledge Base.
Last modified on 2018-06-11 15:52:53.

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