ARCHIVED: Take a quiz using Respondus LockDown Browser and Monitor

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Overview

Respondus LockDown Browser is a secure browser tool that prevents students from accessing external resources during proctored assessments administered in testing centers and computer labs (it is installed on Windows computers in the STCs). While taking assessments using LockDown Browser, students are unable to print, copy, go to other web pages, or access other applications. Once students start their assessments, they are locked into them until they submit them for grading. LockDown Browser is available for use in Canvas.

Important:
Respondus Monitor, the auto-proctoring component of Respondus LockDown Browser, is available without fee for the 2020-21 academic year to all IU courses, provided the instructor submits the Online Proctoring Acknowledgement. For details, see ARCHIVED: Assess student learning during COVID-19: Alternate assessment, Respondus Monitor, and Examity.
Important:
IU's contract for Respondus Monitor has expired as of August 20, 2021. Remote proctoring is reserved for fully online programs as outlined in About online proctoring at IU. Respondus LockDown Browser and Respondus 4.0 are still available, but the Monitor option in Respondus LockDown Browser is no longer available.

Download and install Respondus LockDown Browser

If an instructor requires you to use Respondus LockDown Browser for added security when taking a test or quiz, you'll need to download and install Respondus LockDown Browser before you can start the test or quiz.

Important:

Instructors need to edit the exam settings to allow iPads to access Respondus LockDown Browser. (Chromebooks can now access LockDown Browser with no instructor intervention.) Android tablets cannot use Respondus LockDown Browser.

Note:
You must have full administrative privileges on your device to install Respondus LockDown Browser. If you are using a Mac, to check if you are an administrator or need to create an administrator account, see How to Create a New Administrator Account on Mac OS.

To download and install Respondus LockDown Browser:

  1. Go to your Canvas course site and click the link for the quiz that requires Respondus LockDown Browser.
  2. Click Take the Quiz.
  3. Click Download Respondus LockDown Browser or navigate to Download LockDown Browser.
    Respondus LockDown Browser required
  4. Follow the instructions for your device type:
    • On a computer:
      1. Confirm that your operating system is correctly displayed in the section on the left side of the Respondus download page (Windows or Mac). If not, click Do you need the [Other Operating System] version?
      2. Click Install Now. This will download either an .exe file (Windows), a .pkg file (Mac), or a .zip file containing a .pkg file (Mac).
        Note:
        On macOS, after downloading the .pkg file or unzipping the .zip file to get to it, ensure that the filename of the .pkg file ends in a nine-digit number, with nothing appended to the end (such as "-2," which can happen if there is an old installer with the same name in the download directory). If the filename does not have the correct ID at the end, the installer will fail.
      3. Open the downloaded file and follow the installation instructions.
    • On a Chromebook:
      1. You will be redirected to the LockDown Browser extension in the Chrome Web Store. Click Add to Chrome.
      2. When the extension has been installed, you will see a screen telling you to go to the quiz in your LMS to continue. You will also see a note on your screen identifying the LockDown Browser extension icon. Once the extension is installed, LockDown Browser will find and use it for subsequent exams. Return to the quiz in Canvas and click Quizzes again to restart the quiz. Then proceed to the instructions below to take the quiz.

Take a quiz

On a computer

To take a quiz using Respondus LockDown Browser and Monitor:

  1. Run LockDown Browser from your desktop (Windows) or from your Applications folder (Mac).
  2. You may see a pop-up suggesting that you close one or more programs before continuing. Click Close Process to have LockDown Browser do this for you.
  3. When prompted, log into Canvas with your IU username and passphrase.
  4. Locate and click the quiz you need to take.
  5. Click Take the Quiz.
  6. You will be taken to a prompt where you will have to satisfy the following criteria:
    • Student Photo: Take and provide a clear photo of yourself.
    • Show ID: Make sure to use a valid form of identification with an image of yourself on it.
    • Environment check: You must move your webcam around to show your working environment.
    • Facial Detection Check: LockDown Browser will detect that your face is in front of the device you are using.
      Note:
      If you leave the webcam's frame, Respondus will track that your face has left your working environment.
  7. Take your quiz. When you have entered all your answers and are ready to submit them, click Submit quiz.
  8. Log out of Canvas.
  9. Click the X to close your browser window. When you see "Are you sure you want to quit Respondus LockDown Browser?", click Quit.
  10. Your quiz has now been submitted, and you will be returned to your computer.

On a Chromebook

  1. If you have not already done so, start (or restart) your quiz from within Canvas.
  2. You will be taken to a prompt where you will have to satisfy the following criteria:
    • Student Photo: Take and provide a clear photo of yourself.
    • Show ID: Make sure to use a valid form of identification with an image of yourself on it.
    • Environment check: You must move your webcam around to show your working environment.
    • Facial Detection Check: LockDown Browser will detect that your face is in front of the device you are using.
      Note:
      If you leave the webcam's frame, Respondus will track that your face has left your working environment.
  3. While you are taking the exam, you will see that your window is labeled "LockDown Browser" in the upper right corner. When you have finished, submit the quiz in Canvas.
  4. Answer the feedback questions and click Submit.
  5. You will be taken back to the Canvas quiz page, still in LockDown Browser. Close the LockDown Browser window by clicking the X next to the LockDown Browser label at the top right of the screen.
  6. You will see a screen that says "LockDown Browser for Chromebook; the exam has completed; Press the continue button to exit LockDown Browser." Click continue. LockDown Browser will close, and you will be returned to Canvas.

Troubleshoot Respondus LockDown Browser

If you find that LockDown Browser won't connect, open, or load, reboot your computer. This will fix most minor issues with the software.

Learn more

This is document beoq in the Knowledge Base.
Last modified on 2021-08-20 07:47:47.