Take a quiz using Respondus LockDown Browser and Monitor

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Overview

Respondus LockDown Browser is a secure browser tool that prevents students from accessing external resources during proctored assessments administered in testing centers and computer labs. While taking assessments using LockDown Browser, students are unable to print, copy, go to other web pages, or access other applications. Once students start their assessments, they are locked into them until they submit them for grading. LockDown Browser is available for use in Canvas.

Important:
Respondus Monitor, the auto-proctoring component of Respondus LockDown Browser, will not be available after May 31, 2020. IU's free access that was extended by the vendor during the move to distance learning will end at this time.

Download and install Respondus LockDown Browser

If an instructor requires you to use Respondus LockDown Browser for added security when taking a test or quiz, you'll need to download and install Respondus LockDown Browser before you can start the test or quiz. LockDown Browser works on both Windows and Mac computers.

Note:
You must have full administrative privileges on your device to install Respondus LockDown Browser. If you are using a Mac, to check if you are an administrator or need to create an administrator account, see How to Create a New Administrator Account on Mac OS.

To download and install Respondus LockDown Browser:

  1. Go to your Canvas course site and click the link for the quiz that requires Respondus LockDown Browser.
  2. Click Take the Quiz.
  3. Click Download Respondus LockDown Browser or navigate to Download LockDown Browser.
    Respondus LockDown Browser required
  4. Confirm that your operating system is correctly displayed in the section on the left side of the Respondus download page (Windows or Mac). If not, click Do you need the [Other Operating System] version?
  5. Click Install Now. This will download either an .exe file (Windows), a .pkg file (Mac), or a .zip file containing a .pkg file (Mac).
    Note:
    On macOS, after downloading the .pkg file or unzipping the .zip file to get to it, ensure that the filename of the .pkg file ends in a nine-digit number, with nothing appended to the end (such as "-2," which can happen if there is an old installer with the same name in the download directory). If the filename does not have the correct ID at the end, the installer will fail.
  6. Open the downloaded file and follow the installation instructions.

Take a quiz

To take a quiz using Respondus LockDown Browser and Monitor:

  1. Run LockDown Browser from your desktop (Windows) or from your Applications folder (Mac).
  2. You may see a pop-up suggesting that you close one or more programs before continuing. Click Close Process to have LockDown Browser do this for you.
  3. When prompted, log into Canvas with your IU username and passphrase.
  4. Locate and click the quiz you need to take.
  5. Click Take the Quiz.
  6. You will be taken to a prompt where you will have to satisfy the following criteria:
    • Student Photo: Take and provide a clear photo of yourself.
    • Show ID: Make sure to use a valid form of identification with an image of yourself on it.
    • Environment check: You must move your webcam around to show your working environment.
    • Facial Detection Check: LockDown Browser will detect that your face is in front of the device you are using.
      Note:
      If you leave the webcam's frame, Respondus will track that your face has left your working environment.
  7. Take your quiz. When you have entered all your answers and are ready to submit them, click Submit quiz.
  8. Log out of Canvas.
  9. Click the X to close your browser window. When you see "Are you sure you want to quit Respondus LockDown Browser?", click Quit.
  10. Your quiz has now been submitted, and you will be returned to your computer.

Troubleshoot Respondus LockDown Browser

If you find that LockDown Browser won't connect, open, or load, reboot your computer. This will fix most minor issues with the software.

Learn more

To learn more about Respondus LockDown Browser, consult the following video resources:

This is document beoq in the Knowledge Base.
Last modified on 2020-05-08 16:42:52.

Contact us

For help or to comment, email the UITS Support Center.