ARCHIVED: At IU, where can I get help with my SafeWord card?

This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.

Note: In June, 2011, UITS will be moving from SafeWord card authentication to OTP (One Time Password) tokens. For more information, see ARCHIVED: About the SafeWord/OTP migration at IU.

If you need help with your SafeWord card, see the SafeWord Card User Frequently Asked Questions web page. Note that some information in this FAQ is specific to IUPUI.

If the FAQ does not resolve your problem, at Indiana University Bloomington, send email to Security Accounts at secaccts@indiana.edu.

For problems at IUPUI, contact your departmental SafeWord card coordinator. To find contact information, see the list of coordinators, sorted by department code. If your coordinator is not listed or cannot assist you, send email to the SafeWord Card administrator at swadmin@iupui.edu.

For further assistance, contact your campus Support Center.