About international Two-Step Login (Duo) access and restrictions to some services

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While traveling or studying outside of the U.S., you may experience issues while accessing some services offered at Indiana University. A service may be slower than normal, or access may be restricted altogether due to government regulations.

Adobe Creative Cloud at IU

For a list of countries where Adobe Creative Cloud products can be accessed, see Adobe Creative Cloud Availability.

Canvas at IU

For a list of countries where Canvas access is restricted, see Which countries are restricted from using Canvas?

While China is not listed as a country with restricted access, the use of Canvas as well as its external (LTI) tools may be slow or restricted.


You may see a message stating:

Access denied. Duo Security does not provide services in your current location.

For more, see the Duo documentation on this topic.

Google at IU

For a list of countries where Google products are restricted, see Countries or regions where G Suite is available.

Kaltura at IU

While access to Kaltura is not formally restricted in any country, students and instructors have reported access issues from China.

Microsoft at IU

For a list of countries where Microsoft products are restricted, see Exporting Microsoft Products.

Zoom at IU

For a list of countries where Zoom access is restricted, see Restricted countries or regions.

Also, see Accommodate international students who can't access Zoom.

This is document bggd in the Knowledge Base.
Last modified on 2023-06-05 09:56:15.