ARCHIVED: Email at IU

Your IU email account and address

Users who have an Indiana University Network ID are eligible for accounts on one or more of IU's email systems:

• Faculty, staff, and affiliates can have Cyrus or IU Exchange accounts. Cyrus accounts are available to all IU employees, including student and hourly employees. IU Exchange accounts are available to employees who need the calendaring and other functions of the Microsoft Exchange system. Your eligibility will be handled by the Account Management Service automatically.
  • ARCHIVED: Exchange accounts at IU
  • ARCHIVED: Cyrus mail accounts at IU
  
  
• Students can have Imail or Umail accounts.
  • ARCHIVED: Imail and Umail

You will create your IU email account when you create the rest of your IU computing accounts with the Account Management Service. Regardless which account you use, your IU email address consists of your Network ID username plus the domain for your campus (e.g., username@indiana.eduor username@iupui.edu).

• Create your first IU computing accounts (admitted students, faculty, staff, affiliates, and those returning to IU)
• Your IU email address

Access

You can access your IU email either through a dedicated email client program or through a web browser. Browser-based email (e.g., IU Webmail, Outlook Web App) generally offers fewer features, but allows you to send and receive email from anywhere without installing or configuring special software.

• ARCHIVED: Configure an email client for Imail or Umail
• ARCHIVED: Reading your Cyrus email
• ARCHIVED: Configure your IU Exchange email if you haven't yet been migrated to Exchange Online

Managing your email

Various options are available for managing and organizing your email messages, depending on your email system and the client you use to access your mail.

• ARCHIVED: Organizing email

Policies and mass mailings

Your use of email at IU is governed by university policies on acceptable use, including use of lists or mass mailings.

• You do not have sufficient permission to view this document.
• Send mail to groups of people at IU

Problems with your email account

If you have problems with your IU email account, consult the following information or contact your campus Support Center:

• Passphrases: If you have forgotten the passphrase to your email account, you will need to reset your passphrase. Students can access Imail and Umail with a vendor password.
  • Reset your IU passphrase
  • ARCHIVED: At IU, how do I set or reset my vendor password for Imail or Umail?
  
  
• Storage: If you have exceeded the storage space for your email account (i.e., you have saved or retained too many messages or large attachments in your mail folders), you may be notified by email, and then be prevented from sending or receiving mail.
  • ARCHIVED: Computing account storage space at IU
  
  
• Other problems: If you have further problems with your IU email account, you can contact your campus Support Center. See Contact your campus IT Support Center