About IT People

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Overview

Important:

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IT People is the comprehensive directory of personnel working in Information Technology at Indiana University. Whether you work within a department, school, administrative unit, or UITS, IT People is an inclusive and comprehensive record of who is doing IT at IU, what they are doing, and where.

IT People includes those classed as local UITS support people through Human Resources, and also faculty members and graduate students managing IT systems, processes, data, or assets. IT People lists the IT units in which they work, and the departments and buildings they or their units support.

Built on the IU Web Framework using Rivet, IT People is tied to Human Resources Management System data through IMS. Once in IT People, local UITS support people are added or removed based on current HR data, with updates running hourly during normal business hours.

While an initial population of local UITS support people and IT units in which they serve is in place, IT unit leaders now need to update their respective unit pages by adding staff, the tools they can access, and departments and buildings served.

IT leadership and those to whom leaders assign administrative access for their respective unit(s) can add users and their tools permissions, as well as add member categories, notes, and controls. Individuals can edit their profiles (all editable fields within member profiles are editable by leadership as well).

Assign an individual's permissions for various tools

Note:
Tool assignment requires compliance with the FERPA tutorial and the Acceptable Use Agreement. Verify that users are compliant in Access Control Management (ACM) before assigning tools (compliance status may take up to 48 hours to update after completing the required tutorials). Tool access for users who are not compliant is removed by an automated process that runs every evening. If a user loses tool access because of a lapse in compliance, all tools must be reassigned after the user is back in compliance and appears compliant in ACM.

To edit your unit information, select the pencil icon Pencil icon leader clicks to edit unit near the top of the unit page, below the search box. Then, to add or modify permissions for individuals, select the pencil icon next to the appropriate name and set access for these ten tools:

Local UITS Support Mail
IT-related mailings for those providing local UITS support; also grants access to internal content in this Knowledge Base
MAS/ClearPass
Tools for DNS and DHCP registration inquiries and mass-DHCP registration
Local UITS Support Web
Access to internal Knowledge Base documentation (login required)
UIPO Unblock
Ability to unblock blocked machines
Superpass
Change passphrase of users in supported departments (see AMS Admin)
IUware Access to non-public software
Product Keys
License keys for university-licensed software
AMS Admin
Collection of tools including user search (view accounts), unlock passphrase (self-service), Superpass, and guest account search
Account Management
CCI Tools, including searches by username, last name, and phone number
UIPO Unblock Viewer
Ability to view blocked machines

This is document afbr in the Knowledge Base.
Last modified on 2024-04-19 18:11:06.