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Using IU's SSL VPN service for off-campus connections

Before connecting to Indiana University's SSL VPN, download and install the Junos Pulse client software. You must install this software manually before connecting. After installation, you can use the Pulse client to connect directly to the SSL VPN without connecting through your browser. Pulse replaces Network Connect, which you may have used previously.

Note: The SSL VPN will not allow you to connect while on campus; you must connect from an off-campus location.

You can obtain the Pulse software from IUWare:

After you've downloaded and installed Pulse, follow the steps below to connect to the SSL VPN:

  1. Open Pulse to configure the application for your first use.

    • Mac: Pulse will be installed in your Applications folder. You may also have the option to launch the application from your menu bar by clicking the orange and gray Pulse icon,
      Icon for Pulse SSL     VPN client
      .

    • Windows: Pulse is installed in the Juniper Networks folder, and it is also available in your task bar as an orange and gray icon,
      Icon for Pulse SSL VPN client
      .

  2. After you've launched Pulse, create a new connection by clicking the + (plus sign) button in the lower left corner.

  3. In the dialog box that appears, name the connection and enter the URL for the SSL VPN ( https://vpn.iu.edu ). Click Add.

    Dialog box to specify a Pulse   connection


  4. You'll see your new connection in the list. To start your session, click the Connect button; when prompted, enter your IU Network ID.

    Screenshot showing button to   connect to SSL VPN


    Note: Once you've created the connection, you can also initiate it from the Pulse icon in your menu bar (Mac) or task bar (Windows):

    • Mac: Click the Pulse icon, choose the name of the SSL VPN profile you created, and then click Connect. To disconnect, click the Pulse icon. From the SSN VPN profile menu, choose Disconnect.

    • Windows: From the task bar, right-click the Pulse icon, and choose Connect. To disconnect, right-click the icon, and choose Disconnect.

Compatible operating systems and browsers

Junos Pulse Desktop Client qualified platforms

Platform Operating system Browsers and Java environment
Windows Windows 8.1 Enterprise, 64-bit Internet Explorer 9.x, 10, 11
Windows 8.1, 32-bit Internet Explorer 8.x, Java 7
Windows 8 Enterprise, 64-bit Firefox ESR
Windows 7 SP1 Enterprise, 64-bit Oracle JRE 7
Windows Embedded Standard7, 64-bit Firefox ESR, Internet Explorer8.x, Java 7
Windows Embedded Standard 7, 32 bit Firefox ESR, Internet Explorer8.x, Java 7
Mac OS X Mac OS X 10.9, 64-bit Safari 7.0, Oracle JRE 7
Mac OS X 10.8, 64-bit Safari 6.0, Oracle JRE 7
Mac OS X 10.7.3, 64-bit Safari 5.1, Oracle JRE 7

Junos Pulse Desktop Client compatible platforms

Platform Operating system Browsers and Java environment
Windows* Windows 8.1 Enterprise, 32-bit
Windows 8, 32 bit or 64-bit
Windows 8 Enterprise, 32-bit
Windows 8 Pro, 32-bit or 64-bit
Windows 7 Ultimate, 32-bit or 64-bit
Windows 7 Professional, 32-bit or 64-bit
Windows 7 Home Basic, 32-bit or 64-bit
Windows 7 Home Premium, 32-bit or 64-bit
Vista Ultimate, 32-bit or 64-bit
Vista Business, 32-bit or 64-bit
Vista Home Basic, 32-bit or 64-bit
Vista Home Premium SP2, 32-bit or 64-bit
XP Home SP3, 32-bit (IPv6 features are not supported)
XP Professional SP3, 32-bit (IPv6 features are not supported)
Internet Explorer 8.0
Internet Explorer 7.0
Firefox 3.0 and later
Oracle JRE 6 (1.6 Update 12) and later
Google Chrome**
Mac OS X Mac OS X 10.7.3, 32-bit
Mac OS X 10.6.8, 32-bit
Safari 5.1, Oracle JRE 7

*Junos Pulse is not supported on Windows Server platforms and Linux platforms.

**Google Chrome is compatible, rather than qualified, because of Google's policy to support a rapid release cycle rather than an Extended Support Release (ESR) model.

Note: For 64-bit Linux, see Using 64-bit Linux, how do I connect to the IU SSL VPN?

Important: As of April 8, 2014, Microsoft no longer supports Windows XP with security updates. To ensure the highest security standards, the UITS Support Center no longer registers Windows XP devices to the IU network. UITS strongly recommends that you look into the options for replacing or upgrading your Windows XP computers for full compatibility with IU systems. See About end of life for Windows XP.

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Last modified on April 23, 2014.

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