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How do I set up and run IUanyWare applications on my mobile device?

Running IUanyWare applications on your mobile device is much like running them on your desktop. Follow the appropriate instructions here to install the Citrix Receiver on your mobile device. Then, as needed, refer to How do I set up and use IUanyWare on a computer or laptop?

Students: In order to ensure optimum performance, your IUanyWare profile is reset at the end of each academic year (between summer and fall); for details, see About the IUanyWare student user profile reset.

On this page:


iPhone, iPad, and iPod touch

Note: The Citrix Receiver for iOS does not currently recognize passphrases longer than 32 characters in length.

To install and use the Citrix Receiver on your iOS device:

  1. Be sure your device is running iOS 4.2 or later.

  2. Search the Apple App Store for "Citrix Receiver" to find the app appropriate for your device. Install it as you would any other app.

  3. Tap the Citrix Receiver app to launch it.

  4. Tap Add Account to open the New Account screen. On the bottom left, tap the icon next to "Options", and then tap Manual Setup.

  5. Next to "Address", enter  iuanyware.iu.edu .

  6. Next to "Description", enter a custom service description (e.g., IUanyWare), or use the default.

  7. Select Access Gateway, and then select Enterprise Edition.

  8. Enter your Network ID credentials. For the domain, enter ads .

  9. Make sure "Security Token" is set to Off. Tap Save.

  10. Tap IUanyWare (or the description you entered above) to access the apps available to your account.

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Android devices

There are two common versions of Android:

  • Version 4.3 (Jelly Bean) is the latest version of Android. It replaces version 4.0 (Ice Cream Sandwich, or ICS).
  • Version 2.2 (Gingerbread) is common in feature phones and some low-cost tablets.

The instructions below pertain to the latest version of the Citrix Receiver (version 3.4.13). Depending on which version of Android your device is running, you may not be prompted for all parameters. For best results, perform a manual setup. To install and use the Citrix Receiver on your Android device:

  1. Search the app store on your device (usually Google Play) for "Citrix Receiver", and find the app appropriate for your device. Install it as you would any other application.

  2. Tap the Citrix Receiver app to launch it.

  3. On the Welcome screen, tap Add Account.

  4. On the Citrix Receiver Add Account screen, do not fill in the "Server or e-mail address" field. Instead, tap your Menu icon or button, and select Manual setup.

  5. For "Address", enter https://iuanyware.iu.edu .

  6. For "Type", select Access Gateway from the drop-down menu.

  7. For "Description", accept the default or (optionally) enter IUanyWare .

  8. Enter your IU username and (optionally) your passphrase.

  9. In the "Domain" field, enter ADS .

  10. Make sure the "Gateway Type" is Enterprise Edition. (If not, use the drop-down menu to correct it.)

  11. Make sure the "Authentication Type" is Domain Only. (If not, use the drop-down menu to correct it.)

  12. Tap Log On.

  13. To select the IUanyWare applications you would like on the Citrix Receiver home screen, tap the Apps tab. To remove an application from the home screen, hold down the icon until the drop-down menu appears, and then select Remove from Receiver Home.

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BlackBerry devices

To install and use the Citrix Receiver on your BlackBerry device:

  1. For smartphones, be sure your device is running BlackBerry OS 4.6 or later. For the PlayBook, be sure it is running PlayBook OS 1.0.7 or later.

  2. Search the BlackBerry App World store for "Citrix Receiver", and find the app appropriate for your device. Install it as you would any other app.

  3. Tap the Citrix app to launch it.

  4. On a BlackBerry PlayBook, tap Settings > Add Account. On a BlackBerry smartphone, select Log On.

  5. For the domain, enter ads . For the server address, enter https://iuanyware.iu.edu . Enter a description, such as IUanyWare, or use the default. Enter your Network ID username and passphrase.

    On a BlackBerry smartphone:

    • Check Use Citrix Access Gateway.
    • For "Gateway Type", select Enterprise Edition.
    • For "Gateway Authentication", select Domain Only.

    On a BlackBerry PlayBook, for "Options", select Domain Only.

  6. Save the configuration.

  7. On a PlayBook, tap Log On. On a BlackBerry smartphone, tap Add. Tap the description you entered above to access the apps available to your account.

  8. If your BlackBerry asks you to allow certain features before granting access, select Allow.

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Surface tablets, Windows RT, Windows Phone

These instructions are written for the Microsoft Surface/Surface 2 tablet; they also apply to any ARM-based tablet, smartphone, or PC running Windows RT or Windows Phone. See "Versions and upgrades" in About Windows 8.x at IU: System requirements, availability, versions.

Note: While this Citrix Receiver will run under Windows 8.x, it is not as full-featured as the Citrix Receiver currently supported for traditional Windows clients; see How do I install the Citrix Receiver for IUanyWare?

To install the Citrix Receiver on your Surface (or other Windows RT or Windows Phone device):

  1. Search the Windows Store for "Citrix Receiver", and install the latest receiver as you would any other app. From the Start screen, tap Citrix Receiver.

  2. When prompted to "Enter your work e-mail or server address:", enter iuanyware.iu.edu and tap Next.

  3. When prompted to enter your username and password, enter your IU Network ID, and then tap Log on.

  4. On the right side of the screen, for "Domain\User:", type ads\ followed by your IU username. For "Password:", type your Network ID passphrase. You may check the Remember my password box, if you'd like. Then tap Log On.

  5. You will be prompted to add your favorite apps. Tap + Apps in the bottom right corner of the screen.

  6. A new screen will appear with all the IUanyWare applications available to you. One at a time, select the apps you expect to use frequently. These apps will appear on the main screen of your Citrix Receiver each time you log on to IUanyWare.

  7. When you are done, tap the back arrow in the top left corner of the screen to return to your default My Apps screen. To launch an application, tap it.

  8. To remove an app from this screen, flick the upper corner of the app icon (or right-click if using a mouse); a checkmark will appear in the corner. Tap - Remove in the bottom left corner of the screen.

  9. To add additional apps, swipe the screen background from the top or bottom edge towards the center (or right-click the background if using a mouse), select + Apps in the bottom right corner, and then repeat the steps above.

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Google Chromebook

The Google Chromebook resembles a netbook, but uses Google's Chrome OS rather than Windows. Chrome OS is built around the Chrome browser.

Note: The Citrix Receiver for the Chromebook is an early version which is not currently compatible with IUanyWare. No estimate is currently available for when the Citrix Receiver for Chromebook and IUanyWare will be compatible.

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More information

  • Devices that do not meet the minimum OS requirements are not supported.

  • Support for printing from mobile devices is not currently available.

  • If your mobile device has little or no local file storage, you can use Cloud Storage.

Note: Do not store files in IUanyWare; you can instead use the Cloud Storage service.

For help with IUanyWare, contact your campus Support Center, or search the IU Knowledge Base.

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Last modified on January 15, 2014.

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