How do I contact the Support Center at each IU campus, and what are the hours and options for help?

So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question. See What should I do before I contact the UITS Support Center for help?

Note: You can find answers to your computing questions in this Knowledge Base by entering your search terms in the box above. ITHelpLive (live chat with a consultant) is also available Monday-Friday 8am-9pm; log in with your Indiana University Network ID. Guest accounts will not allow authentication to ITHelpLive, but if you have a Guest account, you may use all the other support options below.

Campus	Phone support	Walk-in support	Email support	Mailing address
IU Bloomington	812-855-6789 24 hours a day, 7 days a week	Herman B Wells Library Information Commons Mon-Thurs 8am-midnight Fri 8am-9pm Sat noon-5 pm Sun noon-midnight	`ithelp@iu.edu` Allow one business day for a reply.	UITS Support Center Information Commons/Herman B Wells Library 1320 E. Tenth Street Bloomington, IN 47405
IUPUI	317-274-4357 24 hours a day, 7 days a week	IT 129 Mon-Thurs 8am-9pm Fri 8am-5pm Sat 9am-3pm Sun noon-4pm Weekdays when class is not in session: 8am-5pm Weekends when class is not in session: closed Closed for some holidays	`ithelp@iu.edu` Allow one business day for a reply.	UITS Support Center IUPUI 535 W. Michigan Street IT 129 Indianapolis, IN 46202-5157
IUPU Columbus Information Technology	812-314-8600 You can also contact the UITS Support Center at IUPUI.	IT Help Desk Room LC 1511 Mon-Thurs 8am-8pm Fri 8am-5pm	`techwork@indiana.edu`	IT Help Desk Indiana University-Purdue University Columbus 4601 Central Avenue Columbus, IN 47203
IU East Help Desk	765-973-8375 24 hours a day, 7 days a week	Information Technology Help Desk Hayes Hall 169 Mon-Thurs 8am-7pm Fri 8am-5pm	`iueitsup@iue.edu`	Information Technology Help Desk Hayes Hall Room 169 Indiana University East 2325 Chester Boulevard Richmond, IN 47374
IPFW Help Desk	260-481-6030	FW Help Desk Kettler Hall 206 Mon-Fri 7:30am-11pm Sat 8am-6pm Sun noon-10pm	`helpdesk@ipfw.edu`	FW Help Desk Kettler Hall 206 2101 E. Coliseum Boulevard Fort Wayne, IN 46805
IU Kokomo Department of Information Technology	765-455-9315 24 hours a day, 7 days a week	IUK Help Desk Library building, Information Commons Mon-Thurs 8am-9pm Fri 8am-5pm Sat 12pm-5pm Sun 1pm-5pm	`kohelp@iuk.edu`	Information Technology Help Desk Indiana University Kokomo Library 2300 S. Washington Street Kokomo, IN 46904
IU Northwest IT Help Desk	219-981-4357	NW Help Desk Hawthorn Hall Room 108 Mon-Thurs 7:30am-8pm Fri 7:30am-5pm	`iunhelp@iun.edu`	IT Help Desk IU Northwest 3400 Broadway Raintree, Room 204 Gary, IN 46408
IU South Bend Information Technologies	574-520-5555	IT Help Desk DW 1245 Mon-Thurs 8am-8:30pm Fri 8am-5pm	`helpdesk@iusb.edu`	Information Technologies Wiekamp Hall 1245 1700 Mishawaka Avenue South Bend, IN 46634
IU Southeast IT Computer Services	Students: call 812-941-2123. Faculty and staff: call 812-941-2447.	IT Computer Services Mon-Fri 8am-5pm Students: Four staffed labs at Library 200, Crestview 112, Knobview 207, Registration Support Lobby Faculty and staff: University Center South (US) Room 212	`helpdesk@ius.edu`	The Office of Information Technology University Center South (US), Room 155 Indiana University Southeast 4201 Grant Line Road New Albany, IN 47150
IU School of Medicine Information Services and Technology Management	317-274-5336		`istmhelp@iupui.edu` Service Request Form	Information Services and Technology Management Gatch Clinical Building CL 583 541 Clinical Drive Indianapolis, IN 46202

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Last modified on May 22, 2009.

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