Contact your campus IT Support Center
On this page:
- Overview
- IU Bloomington
- IUPUI
- IU East
- IU Kokomo
- IU Northwest
- IU South Bend
- IU Southeast
- IUPUC
- IU Fort Wayne
Overview
The UITS Support Center provides IT support to all IU campuses. So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question.
- Walk-in support hours: The hours listed below for walk-in support locations are for periods when classes are in session. Walk-in support hours during campus breaks and between semesters may vary.
- Research computing support: Research computing support at IU is provided by the Research Technologies division of UITS. To ask a question or get help regarding Research Technologies services, including IU's research supercomputers and research storage systems, and the scientific, statistical, and mathematical applications available on those systems, contact UITS Research Technologies. For service-specific support contact information, see Research computing support at IU.
- Duo tokens: Duo tokens are available only at the Wells Library (Bloomington) and ICTC 126 (IUPUI) locations.
Bloomington
Contact
In observance of winter break, phone, email, and chat support will close and reopen on the following dates:
- Closes at 11:59pm on Thursday, December 22
- Closed on Friday, December 23
- Reopens at 8am and closes at 4:59pm on Saturday, December 24
- Closed on Sunday, December 25
- Reopens at 8am on Monday, December 26
- Closes at 11:59pm on Thursday, December 29
- Closed on Friday, December 30
- Reopens at 8am and closes at 4:59pm on Saturday, December 31
- Closed on Sunday, January 1
- Reopens at 8am on Monday, January 2
Phone calls during closings will route to the UITS Contact Center.
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
Chat: https://ithelplive.iu.edu/
Phone: 812-855-6789
Email: ithelp@iu.edu
Online: Knowledge Base
Walk-in support
Walk-in support at the Herman B Wells Library is available during the following hours:
- Normal hours:
- Monday-Wednesday: 8am-11:30pm
- Thursday-Friday: 8am-8pm
- Saturday: Noon-5:30pm
- Sunday: 11:15am-11:30pm
- Winter break hours:
- Saturday, December 17 through Sunday, December 18: Closed
- Monday, December 19 through Thursday, December 22: 8:30am-4:30pm
- Friday, December 23 through Monday, December 26: Closed
- Tuesday, December 27 through Thursday, December 29: 8:30am-4:30pm
- Friday, December 31 through Monday, January 2: Closed
- Tuesday, January 3 through Friday, January 6: 8:30am-4:30pm
- Saturday, January 7 through Sunday, January 8: Closed
- Monday, January 9: Resume normal hours
IUPUI
Contact
In observance of winter break, phone, email, and chat support will close and reopen on the following dates:
- Closes at 11:59pm on Thursday, December 22
- Closed on Friday, December 23
- Reopens at 8am and closes at 4:59pm on Saturday, December 24
- Closed on Sunday, December 25
- Reopens at 8am on Monday, December 26
- Closes at 11:59pm on Thursday, December 29
- Closed on Friday, December 30
- Reopens at 8am and closes at 4:59pm on Saturday, December 31
- Closed on Sunday, January 1
- Reopens at 8am on Monday, January 2
Phone calls during closings will route to the UITS Contact Center.
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
Chat: https://ithelplive.iu.edu/
Phone: 317-274-4357
Email: ithelp@iu.edu
Online: Knowledge Base
Walk-in support
Walk-in support is available at ICTC 126 and the Campus Center Information Desk.
ICTC 126
- Normal hours:
- Monday-Thursday: 8am-7pm
- Friday: 8am-5pm
- Saturday: 9am-3pm
- Sunday: Noon-4pm
- Winter break hours:
- Saturday, December 17: 9am-3pm
- Sunday, December 18: Noon-4pm
- Monday, December 19 through Thursday, December 22: 8am-5pm
- Friday, December 23 through Monday, December 26: Closed
- Tuesday, December 27 through Thursday, December 29: 8am-5pm
- Friday, December 30 through Monday, January 2: Closed
- Tuesday, January 3 through Friday, January 6: 8am-5pm
- Saturday, January 7: Resumes normal hours
Campus Center Information Desk
- Normal hours:
- Monday-Friday: 10am-4pm
- Saturday-Sunday: Closed
- Winter break hours:
- Monday, December 19 through Friday, January 6: Closed
- Monday, January 9: Resumes normal hours
IU East
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU East IT Help & Training
Phone: 765-973-8375
Email: iueitsup@iue.edu
Walk-in support
Walk-in support is available at Hayes Hall 169:
- Normal hours:
- Monday-Thursday: 8am-7pm
- Friday: 8am-5pm
- Saturday-Sunday: Closed
- Winter break hours:
- Tuesday, December 13 through Friday, December 16: 8am-5pm
- Saturday, December 17 through Sunday, December 18: Closed
- Monday, December 19 through Thursday, December 22: 8am-5pm
- Friday, December 23 through Monday, January 2: Closed
- Tuesday, January 3 through Friday, January 6: 8am-5pm
IU Kokomo
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU Kokomo Help Desk
Chat: https://ithelplive.iu.edu/
Phone: 765-455-9315
Email: kohelp@iu.edu
Walk-in support
Walk-in support is available at Library (KA) 127:
- Normal hours:
- Monday-Tuesday: 8am-9pm
- Wednesday: 8am-5pm
- Thursday: 8am-9pm
- Friday: 8am-5pm
- Saturday-Sunday: Closed
- Winter break hours:
- Saturday, December 17 through Sunday, December 18: Closed
- Monday, December 19 through Thursday, December 22: 8am-5pm
- Friday, December 23 through Monday, January 2: Closed
IU Northwest
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU Northwest IT Support Center
Chat: https://ithelplive.iu.edu/
Phone: 219-981-4357
Email: iunhelp@iun.edu
Online: Request IT Service
Walk-in support
Walk-in support is available at Hawthorn Hall 108:
- Normal hours:
- Monday-Thursday: 7:30am-5:30pm
- Friday: 7:30am-4pm
- Saturday-Sunday: Closed
- Winter break hours:
- Monday, December 19 through Friday, December 23: 8am-5pm
- Saturday, December 24 through Sunday, January 1: Closed
- Monday, January 2: Resume normal hours
IU South Bend
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU South Bend IT Support Center
Phone: 574-520-5555
Email: helpdesk@iusb.edu
Walk-in support
Walk-in support is available at Education & Arts (EA) 1109:
- Monday-Thursday: 8am-6pm
- Friday: 8am-5pm:
- Saturday-Sunday: Closed
IU Southeast
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU Southeast Technology Services
Phone: 812-941-2447
Email: helpdesk@ius.edu
Online: Get Help via Web Form
Walk-in support
Walk-in support is available at the Support Center Front Desk, US 212:
- Normal hours:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
- Winter break closures:
- Closed Friday, December 23 through Monday, December 26
- Closed Friday, December 30 through Monday, January 2
IUPUC
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IUPUC Information Technology
Phone: 812-375-7555
Email: coithelp@iupuc.edu
Walk-in support
Walk-in support is available at Learning Center (LC) 1507:
- Normal hours:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
- Winter break hours: Closed Friday, December 23 through Monday, January 2; resume normal hours Tuesday, January 3
IU Fort Wayne
- Faculty and staff: Contact About Health Technology Services (HTS) Phone Support.
- Students: Contact the UITS Support Center at IUB or IUPUI.
This is document abxl in the Knowledge Base.
Last modified on 2022-12-08 09:41:24.