At IU, how do I configure Mac OS X Mail to read my Cyrus (Webmail) or IU Exchange mail through IMAP?

Username:
Password:

Note: To configure a desktop client to read your Imail or Umail account, see Configuring a desktop email client for Imail or Umail.

Note: If you are using Mac OS X 10.6, see Using Mac OS X 10.6 (Snow Leopard), how do I configure my Cyrus (Webmail) or Exchange mail?

Mac OS X has a built-in email client called Mail, which is normally located in the Applications folder. By default, you can launch Mail from the Dock, but you can also launch it from the Applications folder.

On this page:

Configuring your first account in Mail

If you have not entered any mail or MobileMe settings in your System Preferences, a Mail Setup window will appear the first time you start Mail. To configure Mail to read your Indiana University account on the Cyrus mail system or the IU Exchange server, follow the steps for your version of Mac OS X.

Mac OS X 10.5 (Leopard)

In the first Welcome to Mail window, fill out the fields next to "Full Name:", "Email Address:", and "Password:".
If you are unsure of your exact IU email address, see At IU, what is my email address?

Click Continue.
Next to "Account Type:", select IMAP.
Next to "Description:", type your name, or how you want this account to appear in the Mail program.
Next to "Incoming Mail Server:", type your IMAP server address:
- To access your Cyrus mail account, enter imap.iu.edu .
- To access your Exchange account, enter imap.exchange.iu.edu .
The "User Name:" and "Password:" fields should already be filled in, so click Continue. A login error will likely appear; if it does, click Continue again.
Under "Incoming Mail Security", make sure Use Secure Socket Layer (SSL) is selected. Also, choose Password from the menu next to "Authentication:". Click Continue.
Under "Outgoing Mail Server", next to "Description:" type a name of your choosing (e.g., IU). In the "Outgoing Mail Server:" field, type: mail-relay.iu.edu
Check Use Authentication, and then enter your Network ID in the appropriate fields. Click Continue.
Check Take account online, and then click Create.
Mail may offer to show you features new to the program, and you can review these if you wish. Once you are back to the Mail program, from the Mail menu, select Preferences... . In the toolbar, click Accounts. Click the Mailbox Behaviors tab and uncheck Move deleted messages to the Trash mailbox.
Note: This is the simplest option for removing unwanted messages; now, when you delete a message, it will disappear from the listing. To permanently remove deleted messages, while viewing the list of messages in your account, from the Mailbox menu, select Erase Deleted Messages. If you would rather move deleted messages to a folder that you can periodically empty, see In Mac OS X, how do I get the Mail application to remove messages I delete?
You can choose to store draft messages, sent messages, notes, or junk messages on the server by checking the appropriate box(es). You can also later select an alternate folder for storing these messages. Choose the folder in your folder list, and then, from the Mailbox menu in Mail, select Use This Mailbox For. Then, choose the relevant option.
In the toolbar at the top of the window, click Composing. When prompted, click Save to save the settings you have just entered. Next to "Message Format:", you can choose either Rich Text or Plain Text. The former option will allow you to send messages with color and font changes, but these will not be visible in some clients. It will also increase the size of the messages you send, as Mail includes both a plain text and a rich text version of what you write in each message. In most cases, it is best to choose Plain Text.

Mac OS X 10.4 (Tiger)

Click Continue in the first screen of the New Account window. In the next screen under "General Information", select IMAP Account from the pop-up menu.
Next to "Account Description:", type your name, or how you want this account to appear in the Mail program.
Next to "Full Name:", type your real name.
In the "Email Address:" field, type your full email address.
If you are unsure of your exact IU email address, see At IU, what is my email address?

Click Continue.
Next to "Incoming Mail Server:", type your IMAP server address:
- To access your Cyrus mail account, enter imap.iu.edu .
- To access your Exchange account, enter imap.exchange.iu.edu .
Next to "User Name", type your Network ID username.
Next to "Password:", type your Network ID passphrase.
Warning: If your Keychain is unlocked, Mail will automatically save your passphrase there without prompting you.
Click Continue. A login error will likely appear, but if it does, just click Continue again. Under "Incoming Mail Security", make sure Use Secure Socket Layer (SSL) is checked. Also, choose Password from the menu next to "Authentication:". Click Continue.
In the "Outgoing Mail Server:" field, type: mail-relay.iu.edu
Check Use Authentication, and then enter your Network ID in the appropriate fields. Click Continue, and then click Continue on the next page.
If you have used another mail application on your computer (e.g., Entourage or Eudora), click Import Mailboxes, and Mail will lead you through its mail import utility. If you don't have any mail to import, click Done. Click Yes or No depending on whether you want to read about Mail's features. Then enter the mail program.
From the Mail menu, select Preferences... . In the toolbar, click Accounts. Click the Mailbox Behaviors tab and uncheck Move deleted messages to the Trash mailbox.
Note: This is the simplest option for removing unwanted messages; now, when you delete a message, it will disappear from the listing. To permanently remove deleted messages, while viewing the list of messages in your account, from the Mailbox menu, select Erase Deleted Messages. If you would rather move deleted messages to a folder that you can periodically empty, see In Mac OS X, how do I get the Mail application to remove messages I delete?
You can choose to store draft messages, sent messages, notes, or junk messages on the server by checking the appropriate box(es). You can also later select an alternate folder for storing these messages. Choose the folder in your folder list, and then, from the Mailbox menu in Mail, select Use This Mailbox For. Then, choose the relevant option.
In the toolbar at the top of the window, click Composing. When prompted, click Save to save the settings you have just entered. Next to "Message Format:", you may choose either Rich Text or Plain Text. The former option will allow you to send messages with color and font changes, but these will not be visible in some clients. It will also increase the size of the messages you send, as Mail includes both a plain text and a rich text version of what you write in each message. In most cases, it is best to choose Plain Text.

Mac OS X 10.3 (Panther) and earlier

In the "Your Name:" or "Full Name:" field, type your real name.
In the "Email Address:" field, type your full email address.
If you are unsure of your exact IU email address, see At IU, what is my email address?
Next to "Incoming Mail Server:", type your IMAP server address. It will be one of the following:
- To access your Cyrus mail account, enter imap.iu.edu .
- To access your Exchange account, enter imap.exchange.iu.edu .
Next to "Mail Server Type:", select IMAP.
Next to "User Account ID", type your IU Network ID username.
Next to "Password:", type your Network ID passphrase.
In the "Outgoing Mail Server:" field, type: mail-relay.iu.edu
Click OK. If you have not unlocked your Keychain, Mail will ask if you want to add your password to your Keychain. If you don't want to save your passphrase, click Cancel, and you will be prompted for your email password again.
Warning: If your Keychain is unlocked, Mail will automatically save your passphrase there without prompting you.
You will see an error message, but click Continue or OK to go past it. Then, click Cancel when prompted for your password.
Note: These messages appear because IU requires an encrypted connection, and Mail does not set one up initially. You may see this multiple times in older versions of the client.
You'll be asked if you have any mail to import. If you have used another mail application on your computer (e.g., Entourage or Eudora), click Yes and Mail will lead you through its mail import utility. If you don't have any mail to import, click No.
From the Mail menu, select Preferences... . In the toolbar, click Accounts. In OS X 10.3.x, under "Accounts", select your account, and then go to the next step.
Next to "Description:", the name of your account appears in the format username@incomingserver or IMAP:username@incomingserver. If you wish, you may change this to something more readable, such as your name.
To turn on SMTP authentication, which IU requires:
- Select Server Settings... . In the SMTP Server Options window, from the pull-down menu next to "Authentication:", select Password. Supply your username and passphrase in the appropriate fields, and select Use Secure Sockets Layer (SSL).
Click the Advanced tab. Select Use SSL to securely authenticate to your incoming mail server.
Click the Special Mailboxes tab, and uncheck Move deleted messages to the Trash mailbox.
Note: This is the simplest option for removing unwanted messages; now, when you delete a message, it will disappear from the listing. To permanently remove deleted messages, while viewing the list of messages in your account, from the Mailbox menu, select Erase Deleted Messages. If you would rather move deleted messages to a folder that you can periodically empty, see In Mac OS X, how do I get the Mail application to remove messages I delete?
You can also choose to store draft messages, sent messages, or junk messages on the server by checking the appropriate box(es). You can later select an alternate folder for storing these messages if you wish by first choosing the folder and then, from the Mailbox menu in Mail, selecting Use This Mailbox For, and then choosing the correct option.
In the toolbar at the top of the window, click Composing. In 10.3.x, when prompted, click Save to save the settings you have just entered.
Next to "Default message format:", you may choose either Rich Text or Plain Text. The former option will allow you to send messages with color and font changes, but these will not be visible in some clients. It will also increase the size of the messages you send, as Mail includes both a plain text and a rich text version of what you write in each message. In most cases, it is best to choose Plain Text.

Configuring additional accounts

If you have configured another account previously, add a new IU account to Mail by following the directions for your version of Mac OS X.

Mac OS X 10.5 (Leopard)

In Mail, from the Mail menu, select Preferences... . In the toolbar, click Accounts, and then click + (the plus sign).
In the sheet that appears, fill out the fields next to "Full Name:", "Email Address:", and "Password:".
If you are unsure of your exact IU email address, see At IU, what is my email address?

Click Continue.
Next to "Account Type:", select IMAP.
Next to "Description:", type your name, or how you want this account to appear in the Mail program.
Next to "Incoming Mail Server:", type your IMAP server address:
- To access your Cyrus mail account, enter imap.iu.edu .
- To access your Exchange account, enter imap.exchange.iu.edu .
The "User Name:" and "Password:" fields should already be filled in, so click Continue. A login error will likely appear; if it does, click Continue again.
Under "Incoming Mail Security", make sure Use Secure Socket Layer (SSL) is checked. Also, choose Password from the menu next to "Authentication:". Click Continue.
Under "Outgoing Mail Server", next to "Description:" type a name of your choosing (e.g., IU). In the "Outgoing Mail Server:" field, type: mail-relay.iu.edu
Check Use Authentication, and then enter your Network ID in the appropriate fields. Click Continue.
Check Take account online, and then click Create.
Mail may offer to show you features new to the program, and you may review these if you wish. Once you are back to the Mail program, from the Mail menu, select Preferences... . In the toolbar, click Accounts. Click the Mailbox Behaviors tab and uncheck Move deleted messages to the Trash mailbox.
Note: This is the simplest option for removing unwanted messages; now, when you delete a message, it will disappear from the listing. To permanently remove deleted messages, while viewing the list of messages in your account, from the Mailbox menu, select Erase Deleted Messages. If you would rather move deleted messages to a folder that you can periodically empty, see In Mac OS X, how do I get the Mail application to remove messages I delete?
You can also choose to store draft messages, sent messages, notes, or junk messages on the server by checking the appropriate box(es). You can later select an alternate folder for storing these messages if you wish by first choosing the folder in your folder list and then, from the Mailbox menu in Mail, selecting Use This Mailbox For, and then choosing the relevant option.
In the toolbar at the top of the window, click Composing. When prompted, click Save to save the settings you have just entered. Next to "Message Format:", you may choose either Rich Text or Plain Text. The former option will allow you to send messages with color and font changes, but these will not be visible in some clients. It will also increase the size of the messages you send, as Mail includes both a plain text and a rich text version of what you write in each message. In most cases, it is best to choose Plain Text.

Mac OS X 10.4 (Tiger)

In Mail, from the Mail menu, select Preferences... . In the toolbar, click Accounts, and then click + (the plus sign). In the sheet or pane that appears, select IMAP from the menu next to "Account Type:".
Next to "Account Description:", type your name, or how you want this account to appear in the Mail program.
Next to the "Full Name:" field, type your real name.
In the "Email Address:" field, type your full email address.
If you are unsure of your exact IU email address, see At IU, what is my email address?
Click Continue
Next to "Incoming Mail Server:", type your IMAP server address:
- To access your Cyrus mail account, enter imap.iu.edu .
- To access your Exchange account, enter imap.exchange.iu.edu .
Next to "User Name", type your IU Network ID username.
Next to "Password:", type your Network ID passphrase.
Warning: If your Keychain is unlocked, Mail will automatically save your passphrase there without prompting you.
Click Continue. A login error will likely appear, but if it does, just click Continue again. Under "Incoming Mail Security", make sure Use Secure Socket Layer (SSL) is checked. Also, choose Password from the menu next to "Authentication:". Click Continue.
In the "Outgoing Mail Server:" field, type: mail-relay.iu.edu
Check Use Authentication, and then enter your Network ID in the appropriate fields. Click Continue, then click Continue on the next page, and finally click Done.
Back in the toolbar, click the Mailbox Behaviors tab and uncheck Move deleted messages to the Trash mailbox.
Note: This is the simplest option for removing unwanted messages; now, when you delete a message, it will disappear from the listing. To permanently remove deleted messages, while viewing the list of messages in your account, from the Mailbox menu, select Erase Deleted Messages. If you would rather move deleted messages to a folder that you can periodically empty, see In Mac OS X, how do I get the Mail application to remove messages I delete?
You can also choose to store draft messages, sent messages, or junk messages on the server by checking the appropriate box(es). You can later select an alternate folder for storing these messages if you wish by first choosing the folder and then, from the Mailbox menu in Mail, selecting Use This Mailbox For, and then choosing the correct option.
Click the Advanced tab. If you are using IU Exchange, leave the box next to "IMAP Path Prefix:" empty. Otherwise, type INBOX .
In the toolbar at the top of the window, click Composing. When prompted, click Save to save the settings you have just entered. Next to "Message Format:", you may choose either Rich Text or Plain Text. The former option will allow you to send messages with color and font changes, but these will not be visible in some clients. It will also increase the size of the messages you send, as Mail includes both a plain text and a rich text version of what you write in each message. In most cases, it is best to choose Plain Text.

Mac OS X 10.3 (Panther) and earlier

In Mail, from the Mail menu, select Preferences... . In the toolbar, click Accounts, and then click + (the plus sign). In the sheet or pane that appears, click the Account Information tab.
From the "Account Type:" pull-down menu, select IMAP or IMAP Account.
Next to "Description:", type your name, or how you want this account to appear in the Mail program.
In the "Email Address:" field, enter your full email address.
If you are unsure of your exact IU email address, see At IU, what is my email address?
Next to "Full Name:", type your real name.
Next to "Incoming Mail Server:" or "Host Name:", type your IMAP server address:
- To access your Cyrus mail account, enter imap.iu.edu .
- To access your Exchange account, enter imap.exchange.iu.edu .
Next to "User Name:", enter your Network ID username, and next to "Password:", type your Network ID passphrase.
Next to "Outgoing Mail Server (SMTP):" or "SMTP Host:":
- From the pull-down menu, select your preferred outgoing mail server, or select Add Server... to add a server. If you choose to add the IU outgoing mail server, type: mail-relay.iu.edu
To turn on SMTP authentication, which IU requires:
- In the SMTP Server Options window, from the pull-down menu next to "Authentication:", select Password. Supply your username and passphrase in the appropriate fields, and select Use Secure Sockets Layer (SSL).
Click the Advanced tab. Select Use SSL to securely authenticate to your incoming mail server. If you are using IU Exchange, leave the box next to "IMAP Path Prefix:" empty. Otherwise, type INBOX .
Note: If you have not unlocked your Keychain, Mail will ask if you want to add your password to your Keychain. If you don't want to save your passphrase, click Cancel, and you will be prompted for your email password again.

Warning: If your Keychain is unlocked, Mail will automatically save your passphrase there without prompting you.
Click the Special Mailboxes tab, and uncheck Move deleted messages to the Trash mailbox.
Note: This is the simplest option for removing unwanted messages; now, when you delete a message, it will disappear from the listing. To permanently remove deleted messages, while viewing the list of messages in your account, from the Mailbox menu, select Erase Deleted Messages. If you would rather move deleted messages to a folder that you can periodically empty, see In Mac OS X, how do I get the Mail application to remove messages I delete?
You can also choose to store draft messages, sent messages, or junk messages on the server by checking the appropriate box(es). You can later select an alternate folder for storing these messages if you wish by first choosing the folder and then, from the Mailbox menu in Mail, selecting Use This Mailbox For, and then choosing the correct option.
In the toolbar at the top of the window, click Composing. When prompted, click Save to save the settings you have just entered.
Next to "Default message format:", you may choose either Rich Text or Plain Text. The former option will allow you to send messages with color and font changes, but these will not be visible in some clients. It will also increase the size of the messages you send, as Mail includes both a plain text and a rich text version of what you write in each message. In most cases, it is best to choose Plain Text.

This is document ajnm in domain all.
Last modified on January 27, 2010.