Information about uninstalling Symantec/Norton AntiVirus in Windows

Note: If you wish to uninstall Symantec/Norton AntiVirus (SAV/NAV), be sure that you safely replace it with a new antivirus program; see In Windows, how do I safely upgrade to the latest Symantec Endpoint or AntiVirus software?

Note: LSP Services recommends that UITS staff in the Wrubel complex continue to run the latest version of Symantec AntiVirus, not Endpoint, until the Forefront management server is available.

Several components are installed with all SAV/NAV software versions, and each must be removed in order for your uninstall to be successful. An incomplete uninstall can result in an error message that SAV/NAV is already installed (when you attempt to install a new version), or you may simply be unable to run LiveUpdate.

• To completely uninstall SAV/NAV, see In Windows, how do I uninstall programs? Be sure to disable any real-time monitoring (e.g., Auto-Protect). You will then need to remove any of the following programs, and any other programs beginning with either "Symantec" or "Norton":

  Norton AntiVirus	Norton AntiVirus 2004/2005
  LiveUpdate	Norton AntiVirus Professional 2004
  LiveAdvisor	Norton AntiVirus 3, 5, and 10 User Pack 2004/2005
  Norton AntiSpam	Norton SystemWorks 2004/2004 Professional Edition
  Norton Ghost	Norton SystemWorks 2005/2005 Premier Edition
  Norton GoBack	Norton Password Manager 2004
  Norton Internet Security	Norton Internet Security 2004/2005
  Norton SystemWorks	Norton Internet Security 5 and 10 User Pack 2004/2005
  Symantec pcAnywhere	Norton Personal Firewall 2004/2005
  Symantec Ghost	Norton AntiSpam 2004/2005
  Norton PartitionMagic	Ghost 2003 or Ghost Version 9.0
  WinFax PRO	Symantec Endpoint Protection
  ACT!

  
  
• If, after using the Add/Remove programs feature, any programs in the left column above are still on your computer, refer to the Symantec support page for further information. At Indiana University, you can contact your campus Support Center for assistance.
  
  
• If, after using Add/Remove programs, any programs in the right column above are still on your computer, you can try using the Norton Removal Tool to remove them; for help, see the Symantec knowledge base.
  
  

Note: The University Information Security Office (UISO) recommends that you run the latest version of Symantec/Norton AntiVirus software (available to IU students, faculty, and staff for free via IUware) for your operating system, being sure to upgrade safely (see In Windows, how do I safely upgrade to the latest Symantec Endpoint or AntiVirus software?) and to update your virus definitions daily and scan your computer weekly. For instructions, see:

• Windows: In Symantec/Norton AntiVirus for Windows, how do I schedule automatic LiveUpdates and virus scans?
• Mac OS and OS X: In Symantec AntiVirus for Mac OS X, how do I schedule automatic LiveUpdates and virus scans?

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