ARCHIVED: In Outlook Express 6, why can't I open attachments?
Outlook Express 6 has a default security feature that blocks access to email attachments that could contain viruses. Blocked attachments will appear grayed out and unclickable.
Note: This security feature doesn't actually scan attachments for viruses; rather, it simply blocks access to attachments which are of certain file types (e.g., executables) commonly used to transmit viruses. You should scan any files you choose to download with antivirus software before using them.
To disable this default security setting:
- In Outlook Express, from the
- Click the
Securitytab, and then uncheck the option
Do not allow attachments to be saved or opened that could potentially be a virus.
Apply, and then click
For more about Outlook Express security features, see article 291387 at the Microsoft Help and Support web site.
Last modified on November 06, 2012.