About logging into the Knowledge Base

Anyone may use the Knowledge Base to search for answers to technical questions. However, some groups at Indiana University have access to restricted content. If you belong to one of these groups (e.g., UITS, OVPIT, TCC), you must log into the Knowledge Base to view the restricted content.

Note: Access to UITS-only content in the Knowledge Base is granted by membership in a dynamic group (VPIT) managed by the UITS Identity Management Systems (IMS) group. If you're part of the VPIT group, you should be able to log into the Knowledge Base, and view UITS-only content.

To log into the Knowledge Base, in the upper left of any page, click Login>>, and then enter your Network ID credentials. Once you're logged in, the Login in the upper left changes to Logout. To log out, click Logout username (where username is your Network ID username).

Logging in sets a cookie allowing you access for 24 hours, or until you log out. If your browser is not set to accept cookies automatically, you will need to add kb.iu.edu to the list of exceptions.

If you do not have privileged access to the Knowledge Base, logging in will not allow you to see restricted content.

Note: If you're not already logged in when you try to access an internal document, you'll see a message saying you don't have permission to view the document. If you then log into the KB using the main login link (in the upper left), you'll be redirected to the main KB search page, and will have to re-enter the URL to get to the internal page. If you instead click log in in the text of the error message (see Figure 1), you can enter your credentials, and land directly on the page you were trying to access.

Figure 1